View original (French)

WhatsApp photo sending issue

Inka -  
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   -
Hello,

I can no longer send photos via WhatsApp. The message that appears every time I try to send a photo is: "the file format is not supported." I updated a couple of months ago, but everything was working fine. How can I resolve this issue?
Thank you.

Configuration: Windows / Firefox 70.0

1 answer

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     
    Hello

    What the app says:
    Common issues causing difficulties when downloading or sending photos, videos, or voice messages include:

    Your phone is experiencing connection issues
    The date and time on your phone are incorrect
    There is a problem with your SD card:
    There is not enough space on the SD card
    The SD card is set to read-only mode
    The SD card is corrupted
    Sources

    best regards

    --
    "We swallow the flattering lie in one gulp and we drink drop by drop a truth that is bitter to us."
    4
    1. Inka
       
      Thank you!
      I performed a thorough cleanup and now the problem is resolved.
      It was probably a lack of space on the SD card.
      Thank you for your response.
      0
      1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485 > Inka
         
        Glad that it's resolved :-)

        Thank you for participating in this forum.
        It seems that your issue has found an answer.

        If the answer satisfies you, I invite you to mark it as resolved; it's very simple.

        Please click on >THIS LINK<

        Best regards.
        1