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Problem with my Panasonic

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Patricia -  
 fredo -
Hello,

I bought a Panasonic KX-TG6821, but the problem is that half the time the people who call me can’t hear me, while I can hear them just fine. What can I do? Thank you for your response.

Configuration: iPhone / Safari 605.1

2 réponses

Réponse 1 / 2
baladur13 Posted messages 47560 Registration date   Status Modérateur Last intervention   14 376
 
Hello,
If this device is connected to a router, reset it.
To do this, cut off its power supply (of the router) for one minute.

--
Very difficult to catch a black cat in a dark room.
Especially when it's not there...
9
Ader
 
It solved the problem for me. Thank you.
0
fredo
 
Hello Baladur 13, and thank you for your response... the problem was solved in a minute... Best regards.
0
Réponse 2 / 2
brupala Posted messages 111977 Registration date   Status Membre Last intervention   14 422
 
Hi,
don't you tend to accidentally activate the secret key by chance?
The secret key mutes your microphone.

--
and... here you go!
1
Ezoah
 
Good evening, no worries with the key, I just tried and I can hear, but I can't be heard.
0
brupala Posted messages 111977 Registration date   Status Membre Last intervention   14 422 > Ezoah
 
And does it do the same when you call?
0
Patricia
 
Yes
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brupala Posted messages 111977 Registration date   Status Membre Last intervention   14 422 > Patricia
 
I'm afraid the phone has a defect,
It's better for you to request an exchange if it is new.
0