Problem with my Panasonic

Solved
Patricia -  
 fredo -
Hello,

I bought a Panasonic KX-TG6821, but the problem is that half the time the people who call me can’t hear me, while I can hear them just fine. What can I do? Thank you for your response.

Configuration: iPhone / Safari 605.1

2 answers

  1. baladur13 Posted messages 47319 Registration date   Status Moderator Last intervention   14 386
     
    Hello,
    If this device is connected to a router, reset it.
    To do this, cut off its power supply (of the router) for one minute.

    --
    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    9
    1. Ader
       
      It solved the problem for me. Thank you.
      0
    2. fredo
       
      Hello Baladur 13, and thank you for your response... the problem was solved in a minute... Best regards.
      0
  2. brupala Posted messages 111137 Registration date   Status Member Last intervention   14 440
     
    Hi,
    don't you tend to accidentally activate the secret key by chance?
    The secret key mutes your microphone.

    --
    and... here you go!
    1
    1. Ezoah
       
      Good evening, no worries with the key, I just tried and I can hear, but I can't be heard.
      0
      1. brupala Posted messages 111137 Registration date   Status Member Last intervention   14 440 > Ezoah
         
        And does it do the same when you call?
        0
    2. Patricia
       
      Yes
      0
      1. brupala Posted messages 111137 Registration date   Status Member Last intervention   14 440 > Patricia
         
        I'm afraid the phone has a defect,
        It's better for you to request an exchange if it is new.
        0