Asus PCE-AC56 Issue

Solved
malunea1101 Posted messages 4 Status Member -  
kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   -
Hello, I have a problem with my new Asus AC56 network card. I am installing drivers after inserting the card into my PC. However, when I launch my software, an error appears: "Please connect the Asus wireless adapter before running the utility."

So I checked my device manager, and surprise: network controller error (whereas I have no errors with my Wi-Fi dongle). So, I tried to install the drivers with drivers cloud, it doesn't work, I tried uninstalling and reinstalling, still nothing.

I have:
Windows 8 Professional ‎(X64)‎
MSI Z87-G43 (MS-7816) 1.0
*
Asus PCE-AC56
*

Thank you in advance if you have any idea to move things forward.

4 answers

  1. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Press Windows + R
    Type --> devmgmt.msc and OK.

    Give the hardware ID of the device
    Look at this --> Find a device's identification number
    Post the number in your next message.

    --
    The human being is at its best when things are at their worst.
    3
    1. malunea1101 Posted messages 4 Status Member
       
      PCI\VEN_14E4&DEV_43B1&SUBSYS_85BA1043&REV_03
      PCI\VEN_14E4&DEV_43B1&SUBSYS_85BA1043
      PCI\VEN_14E4&DEV_43B1&CC_028000
      PCI\VEN_14E4&DEV_43B1&CC_0280
      Here you go ^^
      0