J'ai un pb avec word : les rapports

Bonjour,
J'ai un problème avec mon word et je suis en thèse, alors vous imaginez la galère!!! donc j'ai suivi les instruction, et voici les rapports :

BitDefender Online Scanner

Scan report generated at: Thu, Sep 20, 2007 - 21:34:27

Scan path: C:\;D:\;E:\;

Statistics

Time
00:51:31

Files
104145

Folders
3945

Boot Sectors
4

Archives
7039

Packed Files
6521

Results

Identified Viruses
0

Infected Files
0

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
0

Engines Info

Virus Definitions
822520

Engine build
AVCORE v1.0 (build 2411) (i386) (Jul 9 2007 12:10:22)

Scan plugins
14

Archive plugins
38

Unpack plugins
7

E-mail plugins
6

System plugins
1

Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
*;

Exclude Extensions

Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes

Scanned File
Status

No virus found.

---------------------------------------------------------
AVG Anti-Spyware - Rapport d'analyse
---------------------------------------------------------

+ Créé à: 20:37:50 20/09/2007

+ Résultat de l'analyse:

HKU\S-1-5-21-222395546-1449655655-3289834387-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4DA4616D-7E6E-4FD9-A2D5-B6C535733E22} -> Adware.Generic : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@bluestreak[2].txt -> TrackingCookie.Bluestreak : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@fl01.ct2.comclick[1].txt -> TrackingCookie.Comclick : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@ads.planetactive[1].txt -> TrackingCookie.Planetactive : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@smartadserver[2].txt -> TrackingCookie.Smartadserver : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@weborama[1].txt -> TrackingCookie.Weborama : Aucune action entreprise.
C:\Documents and Settings\amina\Cookies\amina@m.webtrends[1].txt -> TrackingCookie.Webtrends : Aucune action entreprise.
C:\WINDOWS\system32\interf.tlb -> Trojan.Small : Aucune action entreprise.
C:\WINDOWS\system32\wnscpcc.exe -> Trojan.Small : Aucune action entreprise.

Fin du rapport

Logfile of HijackThis v1.99.1
Scan saved at 21:39:39, on 20/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Logiciel Bluetooth\bin\btwdins.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realevent.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Morpho\AVG Anti-Spyware 7.5\guard.exe
D:\Morpho\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\notepad.exe
D:\Morpho\Spybot - Search & Destroy\SpybotSD.exe
D:\Morpho\HijackThis\Hijackthis Version Française\VERSION TRADUITE ORIGINALE.EXE

Rapport Hijackthis

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Morpho\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Morpho\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Envoyer à &Bluetooth - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie_ctx.htm
O8 - Extra context menu item: Personnaliser - d:\amina docments\promtie4\options.htm
O8 - Extra context menu item: Rechercher sur Internet - d:\amina docments\promtie4\search.htm
O8 - Extra context menu item: Traduire - d:\amina docments\promtie4\translat.htm
O8 - Extra context menu item: Traduire dans WebView - d:\amina docments\promtie4\webview.htm
O8 - Extra context menu item: Traduire la page - d:\amina docments\promtie4\page.htm
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4724/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C18A8E79-7DDB-404C-BF9E-5568EBF55FDB}: NameServer = 212.27.32.176,212.27.32.177
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winfiy32 - winfiy32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Morpho\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Logiciel Bluetooth\bin\btwdins.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

Merci bcp pour votre aide et pour les efforts que vous faites!!!! chapeau!!