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I have no sound on my Asus tablet.

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luluberlu2 Posted messages 291 Status Member -  
kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   -
Hello,
For a few days now, I have no sound on my Asus T100TA tablet running Windows 10.
In the taskbar, there is a red X on the sound icon.
I went to Settings / Personalization / Taskbar / Select which icons appear on the taskbar.
The volume icon is there with a red X and it’s enabled. But below the volume
it says: no audio output device is installed.
If I go to enable or disable system icons, the volume icon is there and enabled, but nothing works.
Also, my battery icon no longer appears, I see it in the system icons but enabled is greyed out.
Thank you for following up on my issues.
Upon rereading, I see in the first sentence (/faq 5372) what is that.

8 answers

  1.
    kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Hello,

    Try this driver
    For 64 bits --> Chipset
    For 32 bits --> Chipset

    --
    The human being is at its best when things are at their worst.
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    1. luluberlu2 Posted messages 291 Status Member 14
       
      Thank you, but it doesn't work; what else is there to do?
      0
  2. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Press Windows + R
    Type --> devmgmt.msc and click OK.

    Do you have a section --> other devices?

    What do you have under sound, video and game controllers?

    Is Windows 10 32 or 64 bits?

    --
    Humans are at their best when things are at their worst.
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    1. luluberlu2 Posted messages 291 Status Member 14
       
      Yes, I have a section - other devices: when I click on it I see: Bluetooth device
      In audio, video, and game controllers, I see: JBL Charge 3 stereo.
      I believe it's my Bluetooth that's causing this problem...
      Thank you.
      0
    2. luluberlu2 Posted messages 291 Status Member 14
       
      I am on 32bit.
      Also, I forgot to mention that I did a system reset thinking it would fix my issue. No result.
      0
  3. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Do you have an alert in system devices?

    --
    Human beings are at their best when things are at their worst.
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    1. luluberlu2 Posted messages 291 Status Member 14
       
      No, I don't have an alert. Another thing I forgot. When I connect my Bluetooth, the sound is fine, and the red X on the icon disappears.
      0
  4. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Windows + R
    Type --> control panel and OK
    Go to Sound
    What do you have in the Playback tab?

    Example image:


    --
    Human beings are at their best when things are at their worst.
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    1. luluberlu2 Posted messages 291 Status Member 14
       
      In playback: no audio device installed
      0
    2. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
       
      You need to go to the control panel

      Windows + R
      Type --> control panel and OK
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  6. luluberlu2 Posted messages 291 Status Member 14
     
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  7. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Try this driver --> Realtek

    Unzip it
    Run the setup.exe


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    1. Lulluberlu2
       
      Hello Kaneagle,
      Realtek driver installed. I still don't have any audio device installed.
      0
  8. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Repair Windows 10
    Check this out --> Repair Windows 10 without data loss

    --
    Human beings are at their best when things are at their worst.
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    1. luluberlu2 Posted messages 291 Status Member 14
       
      Hello Kaneagle,
      I have already done a reset, with no results. Can I do another one?
      I’m a bit discouraged not to find solutions to my problems.
      I also have my battery icon that no longer appears. In the taskbar (enable or disable system icons), the power option is grayed out; that was my second topic in my first message.
      Thank you
      Have a good day
      0
    2. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
       
      I suggest you see a repairman.

      Good luck.
      0
    3. luluberlu2 Posted messages 291 Status Member 14
       
      Hello Kaneagle,
      Thank you for having been willing to help me. I'm used to finding out what doesn't work on my computer, but this time it was impossible for me even with your help. Oh this Windows 10, I lost those two icons after an update.
      Thanks anyway, and keep up the great work in wanting to help us.
      0
    4. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
       
      You're welcome.
      Have a good day.
      0
    5. luluberlu2 Posted messages 291 Status Member 14
       
      Good morning,
      Surprise this morning, as I don't give up easily when I have a problem. You had sent me the 32-bit chipset to download, I did it but it didn't work. This morning, in desperation, I reinstalled it again and miracle, the battery icon and sound came back. I remember that the first time I had 2 setups in the list and I think I didn't pick the right one.
      Thank you very much
      Have a great weekend.
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  9. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    You're welcome.
    Have a nice day.

    --
    Human beings are at their best when things are at their worst.
    0