Scan error code 5,156,61

Didi_7087 Posted messages 1 Status Membre -  
bazfile Posted messages 58439 Registration date   Status Modérateur Last intervention   -
Good evening,

I have a Canon MG5300 series printer that was working very well.

Until the day when I wanted to scan and I got an error message.

I can print, and my printer is recognized. The problem started since I made a copy: the scanner no longer responds except for the above message

Scangear
Scanning impossible for the following reasons:

-The scanner is offline
-The USB cable is disconnected
Please check and try again
The scanner driver will be closed.

Code: 5,156,61.

1 réponse

bazfile Posted messages 58439 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
Download and install the latest driver see this page

bazfile
Moderator/Contributor security.
click here
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