Scan error code 5,156,61

Didi_7087 Posted messages 1 Status Member -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -
Good evening,

I have a Canon MG5300 series printer that was working very well.

Until the day when I wanted to scan and I got an error message.

I can print, and my printer is recognized. The problem started since I made a copy: the scanner no longer responds except for the above message

Scangear
Scanning impossible for the following reasons:

-The scanner is offline
-The USB cable is disconnected
Please check and try again
The scanner driver will be closed.

Code: 5,156,61.

1 answer

  1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Hello,
    Download and install the latest driver see this page

    bazfile
    Moderator/Contributor security.
    click here
    0