ICloud plan issue
hugotarie
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Member
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Aur_33 Posted messages 29 Status Member -
Aur_33 Posted messages 29 Status Member -
Hello,
I previously purchased a subscription for the 50GB iCloud plan. However, this subscription is no longer very useful to me now since I only use 4GB. Since the 5GB plan is free, I wanted to switch from a 50GB plan to a 5GB one. The problem is that when I go to "Settings > [My Name] > iCloud > Manage Storage," the page shows 50GB, but when I click on "Change Plan," it says that I have 5GB.
If you could help me resolve this issue, it would be a great service because my payment method on my iPhone is through my carrier, and since I no longer have a plan, it is blocking me from downloading apps or anything else because I can’t remove the payment method due to this subscription.
Thank you in advance!
I previously purchased a subscription for the 50GB iCloud plan. However, this subscription is no longer very useful to me now since I only use 4GB. Since the 5GB plan is free, I wanted to switch from a 50GB plan to a 5GB one. The problem is that when I go to "Settings > [My Name] > iCloud > Manage Storage," the page shows 50GB, but when I click on "Change Plan," it says that I have 5GB.
If you could help me resolve this issue, it would be a great service because my payment method on my iPhone is through my carrier, and since I no longer have a plan, it is blocking me from downloading apps or anything else because I can’t remove the payment method due to this subscription.
Thank you in advance!