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Problem with Chrome

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LoenTm -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

For a few months now, when I try to install Chrome it shows me this message: "Your network administrator has applied a group policy that prevents installation." I don't know what to do. I read a post saying that with Farbar Recovery Scan Tool I could fix this problem; could someone help me know how to proceed, please?

Here are the files obtained after analysis with FRST:
https://pjjoint.malekal.com/files.php?id=FRST_20190624_g12e13s7n7t12

https://pjjoint.malekal.com/files.php?id=20190624_c10u7r11t5r13

https://pjjoint.malekal.com/files.php?id=20190624_q14i14b8h11n6

Thank you for your future help.

3 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Please provide the translation from French to English.
    1
    1. LoenTm
       
      Okay, thanks ^^
      I just don't have the shortcut that I'm going to do now.
      0
    2. LoenTm
       
      Here they are
      0
  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    You have programs that were installed when you bought the computer or later on and which are not necessarily useful. They take up space in Windows and can slow it down. So you can uninstall them. Go to the Control Panel then Programs and Features. Uninstall:

    CCleaner
    Java (in any case many old versions installed)
    TuneUp Utilities


    PS: CCleaner isn’t really useful, even if it’s recommended everywhere.
    If you want to keep it, disable CCleaner monitoring, useless, it starts with Windows and slows it down with these incessant cleanups, see: https://www.malekal.com/supprimer-ccleaner-demarrage-windows/

    Here is the correction to perform with FRST. You can help yourself with this explanatory note with screenshots.
    Relaunch FRST then press on your keyboard the CTRL + Y key.
    Notepad will open, copy/paste this. 

    Start:
    CloseProcesses:
    CreateRestorePoint:
    GroupPolicy: Restriction ? <==== ATTENTION
    GroupPolicy\User: Restriction ? <==== ATTENTION
    FF HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
    CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
    HKLM\...\Policies\Explorer: [6b39df585ebdc449] DIJ1srSOXNHJ2z8Pg3V0DIPYhbSO+6gdViRriY/EzzWXttLSYr3FgQ==
    C:\Users\Julien\AppData\Roaming\Microsoft\Windows\dwm.exe
    Task: {6756B6DA-46BE-4862-81A7-368F02B7C9B7} - System32\Tasks\TaskUpdate => C:\Users\Julien\AppData\Roaming\Microsoft\Windows\dwm.exe <==== ATTENTION
    Task: {B3A0A2D2-6EB9-4F10-9054-DF9693F1DC7B} - System32\Tasks\ChromeStart => %localappdata%\Microsoft\Google\Chrome\Chromium.exe 
    EmptyTemp:
    RemoveProxy:
    Reboot:
    End:


    Enregistre le contenu par le menu fichier puis enregistrer.

    Ferme le bloc-notes, retourne sur FRST et clique sur le bouton "Corriger / Fix".
    Un redémarrage sera peut-être nécessaire et automatique.
    Un fichier texte apparaît, copie-colle le contenu ici dans un nouveau message.

    Redémarre l’ordinateur.

    --
    Veuillez appuyer sur une touche pour continuer la désinfection...
    1
    1. LoenTm Posted messages 2 Status Member
       
      Thank you very much, I’ll do that.
      0
    2. LoenTm Posted messages 2 Status Member
       
      It works, thank you very much!
      0
  3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    You're welcome =)

    --
    Please press any key to continue disinfection...
    0