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Cybest CF200HD decoder error code 14 fransat

Brigitterifflard -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,

I can no longer turn on my TV channels. I have a message on the screen: no signal

How can I fix this issue? Is the decoder from 2013 supposed to be replaced?
Thank you for your response

Configuration: Android / Chrome 73.0.3683.90

1 answer

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 200
     
    Hello,
    Since when has this decoder not been working?

    Turn on the terminal
    Remove the card
    Turn off the terminal
    Unplug the power and antenna cables
    Reconnect only the power cable
    Gently rub the chip of the card on a piece of clothing
    Reinsert the card chip side down into the terminal, chip facing the ground and pushed all the way in
    Turn on the terminal
    Wait for a message like 'no signal'
    Then reconnect the antenna cable
    Reset your terminal (factory settings)*
    And proceed with the reinstallation
    • If the satellite dish is functioning properly, to reset to factory settings, see here:

    https://www.fransat.fr/assistance-fransat/

    I call a spade a spade *
         *in French in the text
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