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Unrecognized cable

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jeanpaulfarine Posted messages 48 Registration date   Status Member Last intervention   -  
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   -
Good evening, I have a new Nokia 5.1 smartphone. I connected it to my PC to transfer photos. So no problem, the cable and devices were recognized. I succeeded in the transfer. But the next day I wanted to transfer music and nothing worked, neither the cable nor the Nokia were recognized. I updated all drivers, tried a different cable and USB port, still nothing. I even downloaded the Nokia 5.1 app and even there this app did not recognize my phone. Does anyone have a suggestion besides maybe buying a new PC. Thanks in advance for your help.

Configuration: Windows / Internet Explorer 11.0

2 answers

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     
    Hello

    Let’s start by trying THIS at Microsoft

    bav

    --
    "We swallow the lie that flatters us at full gulp, and we drink drop by drop a truth that is bitter to us."
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    1. jeanpaulfarine Posted messages 48 Registration date   Status Member Last intervention   5
       
      Hello Madmyke, it's with a lot of delay that I’m giving you feedback on my cable adventure. I tried several operations mentioned in your message but to no avail. Also, I had an opportunity to buy a new PC which, in effect, solved everything for me. Thank you very much for your approach. Just a quick note to tell you that I now have Windows 10 instead of the version 7 and now I can tell you that a new trouble is opening up to me. I was told that I could download the old version so I will see. Thanks for everything and good evening.
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      1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > jeanpaulfarine Posted messages 48 Registration date   Status Member Last intervention  
         
        "I was told I could download the old version so I'll see."

        If you're thinking of going back to Windows 7, forget it right away. Very bad idea.
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    2. jeanpaulfarine
       
      Hello, thank you for your point of view. You must certainly be professional in this field. So, I will follow your advice. Have a good day and thanks again.
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      1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > jeanpaulfarine
         
        (In life yes I am a professional. ;) That does not at all mean that I am right or that I do not make mistakes, just that I have a different experience)

        Have a good day.
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  2. Jean-PaulFarine
     
    Thank you very much for the quick reply. I will try the different operations on the site. I will report back on how it goes. Have a good evening.
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