Thomson 32HD5506 TV Wi-Fi Connection Issue

marjo -
marjo - 12 Jan 2019 at 16:16

Hello, I just bought a smart TV. After entering my Livebox password, it says it’s impossible to connect. What should I do?

3 answers

Answer 1 / 3

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ginto5 Posted messages 8747 Registration date Status Member Last intervention 683

Hello,

Did you press the activation button for the LB?
36
Answer 2 / 3
marjo

Yes, several devices are already connected. The TV works wired but not on Wi-Fi.
13
Answer 3 / 3
Sergio_4159 Posted messages 26 Status Member 30

The password is under your box in uppercase and without spaces.
6
1. marjo
  
  the problem does not come from the password; it has been entered correctly.
  
  0