View original (French)

Contacts multipliers

LauraRoux -  
Azrogue Posted messages 20 Status Member -
Hello, I just got a wiki sunny 3 and the problem is that all my contacts are displayed 10 times or more. I delete them, but whenever I restart the phone, they all come back. I don't know what to do, help please.

1 answer

  1.
    Azrogue Posted messages 20 Status Member 1
     
    Hello,
    Are your contacts synchronized with your Google account?
    0
    1. LauraRoux
       
      Hello, yes my contacts are synced with my Google account and Facebook too.
      0
    2. Azrogue Posted messages 20 Status Member 1
       
      Hello,

      Check if it is your Google or Facebook contacts that are duplicated.
      If it's with Google, perform the following action. If it's with Facebook, do the same action by replacing Google with Facebook.
      If you uncheck the Sync contacts option in your Google account settings. Then restart your phone after deleting the app data from settings/applications/contacts/delete app data
      Then open the contacts app and check that only the display of your Google contacts is selected and then sync your contacts again in your Google account.
      0
    3. LauraRoux
       
      Back, it didn't work but thank you anyway for your responses. I had to delete my contacts but I still have them on my old phone. Thank you, have a good evening and happy holidays to you.
      0
    4. Azrogue Posted messages 20 Status Member 1
       
      Sorry for not being able to help you.

      Happy holidays to you too.
      0