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Missing product in my order at www.nike.com

david77 -  
 david77 -
Hello,

I just received my order that I placed on the website https://www.nike.com/fr/fr_fr/
Unfortunately, the contents of the package do not include the entirety of my order.
I ordered a tracksuit and only the jacket is included; the pants are missing.
I couldn't find on their website how to file a complaint.
Could someone help me by indicating how to proceed to make a complaint, for example?
Thank you in advance.

2 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Good evening,
    - Either you contact them with your order number handy at 01 70 48 90 73 from Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday from 9:00 AM to 6:00 PM.
    - Or you go to your online order tracking where you will have the option to open a claim.
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