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Av1 aucun signal

Francoise -  
 Francoise -
Hello, I have a Samsung television that shows "AV1 no signal" and suddenly no channel is available from one day to the next. What should I do? When I turn it off and on again, it's the same thing. Thank you for finding a solution for me.

Configuration: iPhone / Safari 602.1

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Good evening,
    AV1 is a video input and if nothing is plugged into it, it makes sense... you need to select antenna.
    What is the full model number of this TV?

    I call a spade a spade *
    *in French in the text
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    1. Francoise
       
      Thank you for your help, I only have the antenna cable connected and the one for the TV.
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    2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
       
      Yes, but are you sure about the antenna input and not AV1?
      And I already asked you:
      What is the complete reference of this TV?
      On the nameplate at the back, on the invoice, the packaging box.
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      1. Francoise > Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention  
         
        Thank you for Samsung Ref Model UE 40B7020WW model code UE40B7020WWXXC type n: UE40B7020 AC 220-240v-50kz140w S/N AZ1U3SMSA0149J
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    3. Francoise
       
      Bonsoir, "no signal" is displayed when trying to search for disappeared channels. I can no longer access the menu, neither the TV, nothing works. Thank you.
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    4. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
       
      Try unplugging everything, HDMI cables, antenna, and power plug, wait five minutes, and then plug everything back in.
      If that doesn't work and you can access the menu, perform a "reset" or "factory reset" or "initial setup" (see menu), but you will have to redo the entire installation and settings.
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  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Thank you for the reference, but right now, I have an absolute emergency, drinks!!!
    Try this, it might work for a Samsung:
    press and hold the "EXIT" button on the remote for more than ten seconds, a hidden menu will open and you should find a "reset" or "factory settings" or "initial setup" line, go down to it and press OK and don't touch anything else
    Sorry but see you tomorrow, I'm thirsty...;)

    --
    I call a spade a spade *
    *in French in the text
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    1. Francoise
       
      Good aperitif, thank you.
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