My screen doesn't seem to be stuck (LG 55UK6200)
Kharimus_16
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Kharimus_16 -
Kharimus_16 -
Hello,
I just received an LG 55UK6200 (139cm 55'') ordered online. The installation went smoothly, the image and sound are perfect and in line with my expectations, no issues on that front.
However, when I run my hand over the screen, I notice that it doesn't seem to be glued to the frame of the TV... at least on the sides. When I press my finger on the edges, I can feel the screen sinking a bit and I clearly see a gap of 1 to 2mm between the screen and the plastic border of the TV!!! Whereas I don't have this phenomenon at the top and bottom of the screen...
Do you know if this is normal for this type of screen? Should I report it and have a LG technician come (39€) or even return the TV to the site? Am I risking something by keeping it as is?
Once again, there are no problems with the image or sound, but how can I tell if it's a manufacturing defect? I wouldn't want issues to arise over time...
Thank you in advance for your responses.
Have a great day.
I just received an LG 55UK6200 (139cm 55'') ordered online. The installation went smoothly, the image and sound are perfect and in line with my expectations, no issues on that front.
However, when I run my hand over the screen, I notice that it doesn't seem to be glued to the frame of the TV... at least on the sides. When I press my finger on the edges, I can feel the screen sinking a bit and I clearly see a gap of 1 to 2mm between the screen and the plastic border of the TV!!! Whereas I don't have this phenomenon at the top and bottom of the screen...
Do you know if this is normal for this type of screen? Should I report it and have a LG technician come (39€) or even return the TV to the site? Am I risking something by keeping it as is?
Once again, there are no problems with the image or sound, but how can I tell if it's a manufacturing defect? I wouldn't want issues to arise over time...
Thank you in advance for your responses.
Have a great day.
2 answers
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jeannets Posted messages 28445 Registration date Status Contributor Last intervention Ambassador 6 616
Hello,
It may not be very sportsmanlike, but if I were you, I would go to a large store that sells TVs, look for exactly the same model (or a very similar one) to see if it's the same or not..??
I would add that if you just bought it, you are guaranteed..
That's my advice... because everything could very well be normal...??-
Hello,
I admit that it's the first thing I thought of... and it's probably what I'll do.
If it's normal, it seems a bit crazy to me considering the price of TVs that manufacturers save on two lines of glue! My old TV was an LG, a first-generation flat screen (2007), which still works (but the image quality is no longer up to date) and the level of finish seemed much higher to me!!!
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Otherwise, dial 3220 and say LG, they are quite responsive.
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I call a spade a spade *
*in French in the text-
Hello and thank you for your response. That's what I did, but the technician couldn't give me a clear answer: basically, he tells me that if the image and the screen are not degraded, then for him there are no problems. If I want to be reassured, he suggests sending a technician, but if he comes out "for nothing," then I have to pay €39. I don't find the amount excessive to be reassured, but I would prefer to have other opinions before going ahead.
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