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AswRvrt.sys: Unable to start 0xc000007b

Babin3 Posted messages 9 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

I have an Acer one 10 running Windows 10. However, after a reset, every time I restart, the PC goes to a blue screen telling me that a system file "aswRvrt.sys" is missing. I am unable to access the desktop. I have browsed a lot of forums and tried everything I found but to no avail. The options offered when I press F8 always bring me back to the same blue screen.
If anyone has a solution, I would be infinitely grateful.

Best regards.

2 answers

Answer 1 / 2
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello,

It’s the Avast! driver that’s causing Windows to crash on startup.
If you can’t access the recovery options, you can try booting your computer from the Malekal Live CD.
See here: https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/

Once you're on it, rename all the .sys files that start with asw from the Windows > system32 > Drivers folder.
Restart and hope that it works.

Otherwise, you will need to reinstall Windows.

--
Please press any key to continue the disinfection...
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Babin3 Posted messages 9 Status Member
 
The message displays the following:

"Recovery

Your computer/device needs to be repaired.

The operating system failed to load because a critical system driver is missing or contains errors.

File: \Windows\system32\drivers\aswRvrt.sys
Error code: 0xc000007b

You need to use recovery tools. If you do not have any installation media (such as a disk or USB device), contact your system administrator or the manufacturer of your computer/device.

Press the Windows key to access UEFI firmware settings"
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Babin3 Posted messages 9 Status Member
 
I'm trying your method tonight and I'll get back to you to let you know how it goes :)
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Answer 2 / 2
Babin3 Posted messages 9 Status Member
 
Re,

Well, I managed to make the USB key, but I can't boot from it... any other ideas?
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Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
What does that mean?
What’s going on?

Are you able to access the boot menu to select the USB drive?
Did you create the USB drive with Rufus, and did you set it to GPT?
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Babin3 Posted messages 9 Status Member
 
Yes yes I followed the tutorial to the letter but no matter what I do I keep coming back to the blue screen.
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Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711 > Babin3 Posted messages 9 Status Member
 
Is it formatted in FAT32?
You need to manage to boot the computer from it
or put the drive on another computer to rename this aswRvrt.sys

or do you have a Windows boot USB drive?
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Babin3 Posted messages 9 Status Member
 
Yes, it is formatted in FAT32, but I can't get the PC to boot from it via the BIOS... How do I put the drive on another computer? The ACER ONE 10 is actually a tablet with a keyboard, I don't know if I can dismantle it...
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Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711 > Babin3 Posted messages 9 Status Member
 
If it's a tablet, forget about the hard drive.
Take a look there and the comments: https://www.youtube.com/watch?v=sF4GUhQeDco
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