PCI encoding/decoding controller issue

Question

Hello, I have a PC with a Ryzen 5 2400G, an MSI A320M gaming pro motherboard, and 8GB of RAM. I wanted to use the processor's RX Vega 11 chipset, but it's impossible due to the controller driver issue. I've performed all Windows updates, drivers, and BIOS updates without success. Here is the controller identification number:  PCI\VEN_1022&DEV_15DF&SUBSYS_15DF1022&REV_00  If someone has a solution?  Thanks.

kaneagle · Answer

Hello, Look in System & Chipset Drivers -->> HERE <<-- -- Human beings are at their best when things are at their worst.

thomasas · Answer

Thank you for the feedback I am attaching an image of my problem. All my drivers are up to date (BIOS and drivers via the MSI support) I also changed the RAM without success. I have no more ideas to get the Radeon RX Vega 11 chipset working

kaneagle · Answer

Device identification number of the Radeon RX Vega 11 Look here --> Find the device identification number Post the number in your next message.  --> Windows 7, 8, or 10? --> 32 or 64 bits?    -- Human beings are at their best when things are at their worst.

thomasas · Answer

Windows 10 pro 64 bits ID number: PCI\VEN_1002&DEV_15DD&SUBSYS_7A391462&REV_C6  see image  Thank you

kaneagle · Answer

Download and install --> 7Zip 64 bits  Download this driver -->  AMD (476mb) and put it in your documents.  Right-click on --> win10-64bit-radeon....exe Select --> 7Zip Choose --> extract to "win10-64bit-radeon....\"  Go to Device Manager Right-click on the device Update driver Browse my computer ...... Choose from a list of drivers... Have disk Browse Go to your documents Go to the unzipped driver folder --> win10-64bit-radeon.... Folder --> Packages Folder --> Drivers Folder --> Display Folder --> WT6A_INF Select the file --> C0331246.inf and OK. Restart.   -- The human being is at their best when things are at their worst.

thomasas · Answer

I have installed the file and restarted the PC, but the same result persists. (In 2 attempts, the driver installs correctly but the problem remains.)

kaneagle · Answer

Right-click on the Radeon RX Vega 11 Uninstall  Click on --> Action Search for hardware changes.   -- The human being is at their best when things are at their worst.

kaneagle · Answer

Give the equipment identification number of the video controller.

thomasas · Answer

Here is the number on the image

kaneagle · Answer

Try again to install it manually: Go to Device Manager Right-click on the device Update driver Browse my computer ...... Choose from a list of drivers... Provided disk Browse Go to your documents Go to the unzipped driver folder --> win10-64bit-radeon.... Folder --> Packages Folder --> Drivers Folder --> Display Folder --> WT6A_INF Select the file --> C0331246.inf and OK. Restart.  -- Human beings are at their best when things are at their worst.

kaneagle · Answer

Have you tried with Windows Update?  Start Settings (cogwheel) Update and Security Check for updates.   -- Human beings are at their best when things are at their worst.

PCI encoding/decoding controller issue

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