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Connection issues with my Xbox account

alex -  
 Bank3 -
Hello, when I start my Xbox One and click on my account to log in, it shows a loading time that disappears just as quickly. I can't connect with this account at all, but it works with my second one. Can someone help me? Thanks.

2 answers

  1.
    PowerIslandHD Posted messages 620 Status Member 180
     
    Hey,
    can you log in to the website with your first account?
    7