Useful? Useless? ... my computer is lagging
2606
Posted messages
5
Status
Member
-
Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Hello,
My computer is getting slower and slower, so I'm wondering about the programs after taking a little look at them.
Please tell me what they are for, whether they are useful or unnecessary.
Here's the list:
App explorer
Dashlane Update Service
Foxit Phantom PDF
Host App Service
KB4023057
Mozilla Maintenance Service
Thank you in advance for your help.
Have a nice evening.
Nathalie
Configuration: Windows / Edge 17.17134
My computer is getting slower and slower, so I'm wondering about the programs after taking a little look at them.
Please tell me what they are for, whether they are useful or unnecessary.
Here's the list:
App explorer
Dashlane Update Service
Foxit Phantom PDF
Host App Service
KB4023057
Mozilla Maintenance Service
Thank you in advance for your help.
Have a nice evening.
Nathalie
Configuration: Windows / Edge 17.17134
2 answers
-
Hello,
App explorer <= to remove
Dashlane Update Service <= Dashlane allows you to manage passwords
Foxit Phantom PDF <= PDF reader
Host App Service <= to remove
Install Speccy.
Provide the CPU (processor) and GPU (graphics card) temperatures when you start a movie.
Also check the hard drive (storage section) and the SMART data reported by Speccy, especially to see if the drive status is "good".
See Speccy Tutorial for help
Then to check the computer, I invite you to perform this FRST analysis and provide the reports back:
Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:- FRST.txt
- Shortcut.txt
- Additionnal.txt
Send these 3 reports to the site https://pjjoint.malekal.com/ to share them.
Return the 3 pjjoint links that lead to the reports here in a new response so that we can review them.
--
Please press a key to continue the disinfection...-
Good evening,
I have installed Speccy, and in the SMART it's "good"
https://img-19.ccm2.net/LjA1L3B9ubm20Oxj0ju-uvCSG7w=/cffcb432f5964fb7b8ad5442507cda86/tmp/smart_du_30.06.2018.jpg
As for the FRST, I plan to do it tomorrow evening… when I can be in peace, because even though I started reading it tonight, I need to reread it to avoid making a mistake and to be able to give you the necessary information to help me.
Thank you again for your help.
Have a good evening.
Nathalie
-
Thank youuuu……. I have already uninstalled what was needed!!!
I will try to read everything carefully for the installations and reports
Good night!
