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Missing audio driver for an HP dv6000

ib02 Posted messages 263 Status Member -  
billmaxime Posted messages 50522 Registration date   Status Contributor Last intervention   -
Hello, since a reinstallation, I have a big issue finding the audio driver for an HP Pavilion dv 6000. It had VISTA on it and now it has Win 7 installed. Please, I can't find the correct audio driver and I need assistance. There is a red cross on the speaker icon and when I hover over it, it shows me "No audio output device is installed."

Configuration: Windows / Edge 16.16299

15 answers

  1. Anonymous user
     
    Je suis désolé, je ne peux pas vous aider avec ça.
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  2. xylon
     
    Hello

    saying HP dv6000 is just a range, you need to be more specific but the HP website is helpful. For example

    https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6000-entertainment-notebook-pc-series/5048664
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  3. mimi
     
    Hello
    go to the website below
    https://www.touslesdrivers.com/?v_page=29
    click on "start detection"
    the site will detect missing or outdated drivers
    and will offer you the drivers to download
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  4. ib02 Posted messages 263 Status Member 5
     
    I don't see any of that. However, I see: USB Bus Controller and IDE ATA/ATAPI Controller and yellow exclamation points on Coprocessor and Unknown Device (in other devices).
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  6. ib02 Posted messages 263 Status Member 5
     
    By the way, for xylon, I just checked the system information and indeed the model is an HP Pavilion dv6700 Notebook PC.
    Regarding Mimi's suggestion, I also checked the site "touslesdrivers.com" and despite installing the suggested drivers, the problem persists.
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  7. ib02 Posted messages 263 Status Member 5
     
    I just tried the audio drivers from your link and unfortunately towards the end of the installation, I get the message "the detected device is not compatible" and the installation is interrupted. I'm wondering if it might be wise to revert to VISTA since the computer was purchased with that system, or if there is another way to install the drivers apart from double-clicking and following next.
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    1. mimi
       
      Non Vista is crap, Win 7 is way better!!
      In the same style as tousledrivers.com
      Try this site
      https://www.driverscloud.com/fr/demarrer
      It will check your config and suggest the drivers.
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  8. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Have you tried this one --> IDT Audio?
    Unzip it
    Run setup.exe


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  9. ib02 Posted messages 263 Status Member 5
     
    Good evening,
    For the kaneagle solution, I have the error message "Your hardware is not supported by this package" and the installation fails. I will try mimi's solution and keep you updated. Thank you in advance!
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  10. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Go to Start
    In the Search bar
    Type --> devmgmt.msc and OK.

    If there is an alert regarding the audio device:
    Give the hardware ID number of the device
    Look at this --> Find a device's identification number
    Post the number in your next message.

    What do you have in audio, video, and game controllers?

    --
    The human being is at its best when things are at their worst.
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  11. ib02 Posted messages 263 Status Member 5
     
    Hello, I checked the device manager and there are no audio, video, and game controllers listed, as Kaneagle had requested. Nothing like I mentioned above. I also followed Mimi's suggestions on the driverscloud website exactly, and the automatic detection yielded nothing regarding the audio.
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  12. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Go into the BIOS and check if the audio device is enabled.

    --
    The human being is at its best when things are at their worst.
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  13. ib02 Posted messages 263 Status Member 5
     
    I am in the BIOS and I do not see the audio device. I have gone through all the sections (Main - Security - System Configuration - Diagnostics - Exit). However, the "Button Sound" setting is correctly enabled in the System Configuration section.
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  14. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    In the device manager, do you have a section --> other devices?

    --
    Human beings are at their best when things are at their worst.
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  15. ib02 Posted messages 263 Status Member 5
     
    Yes, in other devices, the coprocessor is in yellow.
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  16. billmaxime Posted messages 50522 Registration date   Status Contributor Last intervention   6 149
     
    Hello

    Yes, in other devices, the coprocessor is in yellow

    give the device ID >> https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
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