The new messaging feature of Le Boncoin...
Anonymous user
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Madabatro -
Madabatro -
Hello,
I just realized that I have messages on my listings, but since Leboncoin no longer notifies me, I have therefore missed out on work opportunities five times and one sale.
Under these conditions, I no longer see the point of this site, especially since it is impossible to respond to people when you don't know who they are, with no information other than a phone number!!!! Welcome to scams!
Configuration: Windows / Firefox 59.0
I just realized that I have messages on my listings, but since Leboncoin no longer notifies me, I have therefore missed out on work opportunities five times and one sale.
Under these conditions, I no longer see the point of this site, especially since it is impossible to respond to people when you don't know who they are, with no information other than a phone number!!!! Welcome to scams!
Configuration: Windows / Firefox 59.0
37 réponses
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Hello,
Yes, it's still not working, LA POSTE, YAHOO, GMAIL, I confirm.
The problem with LBC is the customer service that couldn't care less. From now on, when they send me a request for feedback, I don't even respond anymore.
Same problem with the ads, I can't believe that for years not a single person has shown interest in brand new products at discounted prices!!!! I’ll leave them up, but I no longer count on them at all and I believe there's competition, I'm going to look into it.
Yes, it's still not working, LA POSTE, YAHOO, GMAIL, I confirm.
The problem with LBC is the customer service that couldn't care less. From now on, when they send me a request for feedback, I don't even respond anymore.
Same problem with the ads, I can't believe that for years not a single person has shown interest in brand new products at discounted prices!!!! I’ll leave them up, but I no longer count on them at all and I believe there's competition, I'm going to look into it.
Hello,
I just responded to one of my ads for testing.
I'm well notified by email by leboncoin about the arrival of a message.
On one hand, it's good to have this new anonymous exchange system.
It prevents certain scammers from easily obtaining email addresses.
We give our contact details or not.
One or two exchanges, we check not to fall for a scam, and once in trust, we can exchange our own contact details.
I just responded to one of my ads for testing.
I'm well notified by email by leboncoin about the arrival of a message.
On one hand, it's good to have this new anonymous exchange system.
It prevents certain scammers from easily obtaining email addresses.
We give our contact details or not.
One or two exchanges, we check not to fall for a scam, and once in trust, we can exchange our own contact details.
Hello,
So the response from Le Boncoin is my fault, the messages must be in the spam!!!!
Yesterday too probably!!!! No need to tell you my reply!
And how could I have sold for years??? And I have the same address on eBay, no problem!!!!
In fact, I reported to them that I haven't received anything since September 1st, the date of the first message in the inbox...
Well, I changed my email address but it's still Yahoo, I'm afraid it won't work either.
Could you please go back to my ad and send me a new little note?
So the response from Le Boncoin is my fault, the messages must be in the spam!!!!
Yesterday too probably!!!! No need to tell you my reply!
And how could I have sold for years??? And I have the same address on eBay, no problem!!!!
In fact, I reported to them that I haven't received anything since September 1st, the date of the first message in the inbox...
Well, I changed my email address but it's still Yahoo, I'm afraid it won't work either.
Could you please go back to my ad and send me a new little note?
You don't change accounts... just the address on the same account.
https://forums.commentcamarche.net/forum/affich-35358622-la-nouvelle-messagerie-du-boncoin#17
https://forums.commentcamarche.net/forum/affich-35358622-la-nouvelle-messagerie-du-boncoin#17
To do this (I don't know if it's the same in professional settings)
Click on your name at the top right of the site (once logged in)
Select My Info
And change your address to your Gmail one.
Test: by replying to one of your ads while logged out and using a different address from your account.
(Yes, you can't reply to your own ad, so a different address is required)
Click on your name at the top right of the site (once logged in)
Select My Info
And change your address to your Gmail one.
Test: by replying to one of your ads while logged out and using a different address from your account.
(Yes, you can't reply to your own ad, so a different address is required)
No no, no spam; I check every day. Since I'm using Thunderbird, I even went to check directly on Yahoo. I only have messages from LBC regarding my ads.
To conclude, this morning I received an email saying "since the launch of the messaging service, we have noticed that accounts with Yahoo and only Yahoo (?) do not receive notifications... NO BUT they must think we're fools!!!
I replied to them:
Well, thank you for confirming what I confirmed in my last email. If I hadn't looked for myself, we would still be at this point!
To conclude, this morning I received an email saying "since the launch of the messaging service, we have noticed that accounts with Yahoo and only Yahoo (?) do not receive notifications... NO BUT they must think we're fools!!!
I replied to them:
Well, thank you for confirming what I confirmed in my last email. If I hadn't looked for myself, we would still be at this point!
I would like to add that GMAILs are not working either… many replies to my message never reached me… and apparently, it’s not Leboncoin's problem!!!!
I want to add one thing: since their change, we can no longer "renew" our ads when we click on the link they send. We have to open the site a second time, the ad appears, and when we save it, it disappears; we have to recreate it!!!
I found the trick since they led me on a wild goose chase,
I open my account, click on the sent link, copy the text of my ad and paste the copied text, then I add what’s missing: title, price, etc... In short, I recreate it!
Yes, we don’t pay, so they don't care at all. Fortunately, the competition is there!
I found the trick since they led me on a wild goose chase,
I open my account, click on the sent link, copy the text of my ad and paste the copied text, then I add what’s missing: title, price, etc... In short, I recreate it!
Yes, we don’t pay, so they don't care at all. Fortunately, the competition is there!
For my part, I don't have a problem on that side. However, you need to be logged in to the site to renew an ad. In the past, you could stay logged in permanently. But now, after a short period of inactivity, you get logged out. So you have to log back in. It's simple, every time I go to the site, I have to re-enter my email address and password. Fortunately, my browser remembers all that. So I just have to type the first letter of my email address and click on "login".
Anyway, Le Bon Coin does everything to annoy its users.
Anyway, Le Bon Coin does everything to annoy its users.
Hello,
So the latest from LBC:
I was an Administrative and Financial Director + HR in the private sector. Unfortunately, since I retired, my income has dropped by 50%, so I created a micro-enterprise through which I offer administrative and accounting assistance to small private companies for a few hours per week.
Nothing special, this function is common in businesses.
But for Le Bon Coin, it violates their rules, so ONCE AGAIN it has been rejected. I searched for a long time to find out why this issue and eventually learned from someone there that it’s because they prioritize Accountants and think I’m competing with them.
It’s a shame I can’t put a big guy here just to mock them!!!
I wrote to the professional support to recover my ad, which they couldn’t find. I also informed them of this refusal and asked them to confirm because in that case I’ll go elsewhere (which I already did). I’m also thinking of removing all my private ads because this site is really useless to me now!!!
In fact, they are preventing us from working!!!!
So the latest from LBC:
I was an Administrative and Financial Director + HR in the private sector. Unfortunately, since I retired, my income has dropped by 50%, so I created a micro-enterprise through which I offer administrative and accounting assistance to small private companies for a few hours per week.
Nothing special, this function is common in businesses.
But for Le Bon Coin, it violates their rules, so ONCE AGAIN it has been rejected. I searched for a long time to find out why this issue and eventually learned from someone there that it’s because they prioritize Accountants and think I’m competing with them.
It’s a shame I can’t put a big guy here just to mock them!!!
I wrote to the professional support to recover my ad, which they couldn’t find. I also informed them of this refusal and asked them to confirm because in that case I’ll go elsewhere (which I already did). I’m also thinking of removing all my private ads because this site is really useless to me now!!!
In fact, they are preventing us from working!!!!
Hello,
No, I haven't received ANYTHING since this new procedure and 6 people had written to me.
I also told them we'll see how they react, but honestly, I'm not expecting much from this site where very few transactions take place considering the number of listings posted. Also, some professional listings have been deleted without me being notified....It’s precisely the fact that I haven’t received any notifications after 2 months that made me concerned, and the new messaging system was not in place.
There seem to be major issues with this site. Fortunately, there is competition!
No, I haven't received ANYTHING since this new procedure and 6 people had written to me.
I also told them we'll see how they react, but honestly, I'm not expecting much from this site where very few transactions take place considering the number of listings posted. Also, some professional listings have been deleted without me being notified....It’s precisely the fact that I haven’t received any notifications after 2 months that made me concerned, and the new messaging system was not in place.
There seem to be major issues with this site. Fortunately, there is competition!
After, it's true that for my part it's a particular issue, it's automatic, so on the professional side it may be different.
A problem or an option to activate for alerts.
Do you have an email in laposte.net ???
Because they indicate this:
"Information
A technical incident currently prevents us from correctly delivering emails and alerts to email addresses with a Laposte.net domain.
You can find more information at the following link: https://aide.laposte.net/webmail-version?solution=faq "
Excerpt from this page:
https://www.leboncoin.fr/support/form/0?id=1&ca=
A problem or an option to activate for alerts.
Do you have an email in laposte.net ???
Because they indicate this:
"Information
A technical incident currently prevents us from correctly delivering emails and alerts to email addresses with a Laposte.net domain.
You can find more information at the following link: https://aide.laposte.net/webmail-version?solution=faq "
Excerpt from this page:
https://www.leboncoin.fr/support/form/0?id=1&ca=
No, I'm not at the post office, Gmail and my ads are personal and professional...
The link I gave you is a personal ad. Can you go there and write to me? We'll see!!!
The link I gave you is a personal ad. Can you go there and write to me? We'll see!!!
I’m back: I’ve been on Boncoin for about ten years. I was alerted, always with the same Yahoo email since the beginning, when someone was interested, and I sold quite a few products.
It’s been a while since I’ve been contacted, but maybe it’s because there are a lot of ads.
This week I posted a new ad and I saw a red dot next to “my account.” I didn’t know what it was and I went to check: and there I saw 5 messages regarding my ads.
I was furious because I hadn’t been notified, and that’s why I asked you to do the test; conclusion, I’m not receiving anything, I’m not going to sell!!!
At first, I made a mistake when I mentioned Gmail; I’ve always used Yahoo for LBC.
It’s been a while since I’ve been contacted, but maybe it’s because there are a lot of ads.
This week I posted a new ad and I saw a red dot next to “my account.” I didn’t know what it was and I went to check: and there I saw 5 messages regarding my ads.
I was furious because I hadn’t been notified, and that’s why I asked you to do the test; conclusion, I’m not receiving anything, I’m not going to sell!!!
At first, I made a mistake when I mentioned Gmail; I’ve always used Yahoo for LBC.
Thank you gugu01!
Following my response....they did a test...at 3:05 PM while it was 1:12 PM...but I still haven't received anything.
We're waiting a bit...
Following my response....they did a test...at 3:05 PM while it was 1:12 PM...but I still haven't received anything.
We're waiting a bit...
I would like to add that La Poste is not working either. Receipts are fine. But the shipments never reach the recipients! I even have formal proof of this. I have been using LBC for years without any issues! However, since the implementation of their new messaging system, it no longer works. It's been at least 15 days that I have been struggling with their technical support. But they keep trying to convince me that everything is working normally. I'm so fed up!!!
Hello everyone,
When I read the latest comments, I realize that I am far from being the only one having issues with LBC since they changed their site and created their new messaging service.
I have been struggling with their technical support for over a month now. Basically, I keep getting the same responses. It's my email address's fault, the messages go to spam, etc., etc. I have provided them several times with undeniable proof of their malfunctions. But no, for them, everything works perfectly. It's the users who are the problem.
So, I'm giving up. I told them I would post my ads elsewhere. It's a shame. I had been using this site for several years without any issues.
When I read the latest comments, I realize that I am far from being the only one having issues with LBC since they changed their site and created their new messaging service.
I have been struggling with their technical support for over a month now. Basically, I keep getting the same responses. It's my email address's fault, the messages go to spam, etc., etc. I have provided them several times with undeniable proof of their malfunctions. But no, for them, everything works perfectly. It's the users who are the problem.
So, I'm giving up. I told them I would post my ads elsewhere. It's a shame. I had been using this site for several years without any issues.
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