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Unable to connect Canon MG3650 printer

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Mika4521 Posted messages 19 Status Membre -  
 saabine -
Hello friends,

I have a problem, I bought a Canon MG3650 series printer but I can't connect it to the internet. I'm stuck at this step actually. Do you think it’s because of the connection?
I followed the steps from this official website link but I'm stuck at step 3 :( : https://www.canon.fr/support/consumer_products/pixma_printer_wireless_connection_setup/mg3650_printer_wireless_connection_setup/

So thank you for your help :)

1 réponse

Réponse 1 / 1
menesys42 Posted messages 39 Status Membre 71
 
Hello,
Which internet service provider are you with? There is a procedure to perform on your internet box first to allow the printer to connect to your network.
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Mika4521 Posted messages 19 Status Membre
 
I am with Bouygues, so what is this manipulation please?
0
menesys42 Posted messages 39 Status Membre 71
 
Hi,
In principle, you need to connect to the management and configuration space of the box at this address:
http://gestionbbox.lan/index.html
OR http://192.168.1.254

Then go to the "wifi" section, then "wifi network" and "wifi configuration", finally select "advanced settings" and check the box "enable WPS".

In theory, with this manipulation, it should work; you should be able to complete steps 2 to 5 provided by Canon without any problem.
2
saabine > menesys42 Posted messages 39 Status Membre
 
I have the same problem but I'm with Orange. Can you help me? I have access to the box but there is no option to activate WPS.
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Mika4521 Posted messages 19 Status Membre
 
Yes! It works! Thanks for your help, man!!!
0
HELENAAAAH
 
Hello Do you know how to do this installation via a Freebox? Thank you for your help.
0