Install a SilverCrest SND3600 D2 scanner

Solved

zouzou -
Kasumiyuuki - 29 Dec 2018 at 21:49

Hello,
excuse me for my clumsiness
impossible to install my SilverCrest SND3600 D2 scanner
with the CD provided for a Mac High Sierra (Safari 11.0313604-5.6)
thank you in advance

2 answers

Answer 1 / 2

Best answer
The best answer is the one that has been validated by our teams.
Pp

You have OS 10.13.6, but this scanner only works on OS 10.12 or lower. Solutions: pressure Lidl to provide a driver compatible with Mac OS High Sierra; return the scanner to where you bought it; or wait for a good geek to look into this issue and fix it.
Let us pray together!
46
1. softal
  
  Anything new on your end, or is prayer still in order? :D
  
  1
2. zouzou
  
  Hello, no news for now, happy Easter Monday Zouzou.
  
  1
Answer 2 / 2
dede74000 Posted messages 26996 Registration date Status Contributor Last intervention 5 370

Hello,

You have installed the Mac applications and drivers, which should be on your installation disk provided with this scanner and should be for your OS; if not, try going to this page and download the driver for Mac, install it, restart your Mac, connect your scanner, if you haven't done so yet, turn it on, and let us know how it goes.
These low-cost scanners sold at Lidl or other supermarkets are not the best! And finding the manufacturer, drivers, and apps is not easy.
Good luck.

--
When it’s urgent, it’s already too late (Talleyrand)
When everything has failed, read the manual ;)
4
1. zouzou
  
  Hello,
  I will try once again, you tell me to go to this page but which page
  glad to have heard from you
  thank you
  
  0
2. Aliboron Martin Posted messages 3661 Registration date Status Contributor Last intervention 992 > zouzou
  
  The passages in blue and bold where the cursor changes to a "hand" when hovered over are what we call URLs: when you click on them, a page from a site that your correspondent wanted to indicate to you will open... In this case, the passage on this page of dede74000's reply will take you where he wanted to lead you... ;-)
  
  0
3. dede74000 Posted messages 26996 Registration date Status Contributor Last intervention 5 370
  
  Thank you Bernard for the explanation ;-)
  
  0
4. zouzou
  
  Hello
  the problem is not solved, it's asking me to burn to the disk, I’m not good at all
  thank you
  
  0
5. dede74000 Posted messages 26996 Registration date Status Contributor Last intervention 5 370
  
  Hello,
  
  No, he didn't ask you to "burn" the disk but to "install" on the disk, certainly, here is some help to install software and applications on your hard drive: Software installation
  http://francisbourgouin.com/comment-installer-une-application-sous-mac-os-x/
  
  Once installed, they will be operational and you will be able to use your scanner.
  I suppose you have a CD/DVD drive to read the installation disk that came with your scanner? So, after reading the help, you insert it into the drive, when it appears on the desktop (Mac screen) you double-click on it to open it, you choose what you need to install (for Mac) and follow the instructions.
  
  0

Install a SilverCrest SND3600 D2 scanner

2 answers

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