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Epson XP-245 printing issue

alex29239 Posted messages 2 Status Membre -  
 Nina -
Hello,

I bought a brand new Epson printer at Fnac the day before yesterday with Epson cartridges. However, it only prints blank pages or just half of what it's supposed to print. For example, I need to send a package and print a Colissimo label, but it only prints part of the label. I’ve tried everything—removing and reinserting the cartridges.
Anyway, I don't know what else to do.

Thank you for your help.

3 réponses

Réponse 1 / 3
contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240
 
Check that the printer spooler is active for documents.

In the control panel
Right-click on the printer, then "printer properties", "advanced properties", and also check "start printing immediately".
52
Annick46_2502 Posted messages 4 Status Membre
 
Good evening
I have the same problem, I have followed the steps you recommend but it still doesn't work. Thank you in advance if you have another suggestion.
Best regards
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