Philips 42 pfl3522d stuck on digital tv

There are certified speakers from Philips on this forum... they will certainly make themselves known... good luck!
@+

--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)

Maybe someone from Philips?
Given that the same problem with the same TV model has already been mentioned here, but it was resolved through a phone conversation between the requester and the Philips technician...

Did you try the controls without the remote, but using the built-in keyboard on the TV? : And with the built-in keyboard, it didn't work either?

--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)

Hello...

Try unplugging it from the wall for a while....

Regards,
@+

--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)

I turned it off: I said "unplug", not turn off...

--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)

Have you tried the controls without the remote, but using the built-in keyboard on the TV?

--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)

So, let's wait for Philips... I'll report to them.

--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" a.k.a "nobody"! ;) (°!°)

Well... you're welcome! ;=)

--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)

Hello,

I sent a private message to the certified Philips representative... It’s one of the possible processes with the help call to the CCMista office ;-)

--
People who fight can lose. People who do not fight have already lost.
(Bertolt BRECHT)

Moderators do not have access to private messages.
I did indeed delete a message in the Video/TV forum, a message that duplicated this one.
Chris94 asked you to contact one of the certified representatives of PHILIPS on our forums.
There are at least two.
Namely Support Philips and SupportPhilipsSound
So you just need to send them a PM.
The procedure for doing this was provided by Chris94 in the link from message 23

For your information, here is the list of certified representatives
https://www.commentcamarche.net/infos/25889-les-professionnels-certifies-ccm/

Edit: However, do not expect miracles, as the interventions of these representatives from Philips mostly consist of advising to contact customer service

 It is very difficult to catch a black cat in a dark room.
                              Especially when it is not there...

By the way:
Excerpt from the notice on page 40 (42 of the pdf below) Choose the right input (TV or HDMIx).
The notice:
https://www.download.p4c.philips.com/files/4/42pfl5522d_12/42pfl5522d_12_dfu_fra.pdf

--

 It is very difficult to catch a black cat in a dark room.
                                Especially when it's not there...

Try restoring to factory settings Warning you will need to redo all settings as if the television were new.

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 Very difficult to catch a black cat in a dark room.
                              Especially when it isn't there...

Well... since you have a "menu" button, you must be able to navigate through it and exit this menu....

--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)