New Log MK235 keyboard not working, even after exchange
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quivoi
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quivoi Posted messages 125 Status Member -
quivoi Posted messages 125 Status Member -
Hello,
I just bought a second Logitech MK235 keyboard, with the mouse. My old one from the same brand (6 or 7 years) was more sophisticated but was starting to show signs of fatigue. I installed the new one and the mouse, no problem, everything was working well. The next morning, I couldn't type anything on the keyboard; in emails, in "Open," the black pad stays fixed. I went back to the store, and the customer service gave me a new one, but I'm having the same problem. For the past 2 days, I've been trying all sorts of USB port manipulations, but nothing works. Everything else works perfectly, the old keyboard, the new mouse. I won't be able to contact Logitech immediately by phone or email; it's a real hassle. Has anyone had the same problem and solved it?
Thanks if you could help me out.
Configuration: Windows / Edge 15.15063
--
"I'm a veteran, a socialist activist, and a regular at the bistro. That means I've heard a lot of nonsense in my life. Michel AUDIARD
I just bought a second Logitech MK235 keyboard, with the mouse. My old one from the same brand (6 or 7 years) was more sophisticated but was starting to show signs of fatigue. I installed the new one and the mouse, no problem, everything was working well. The next morning, I couldn't type anything on the keyboard; in emails, in "Open," the black pad stays fixed. I went back to the store, and the customer service gave me a new one, but I'm having the same problem. For the past 2 days, I've been trying all sorts of USB port manipulations, but nothing works. Everything else works perfectly, the old keyboard, the new mouse. I won't be able to contact Logitech immediately by phone or email; it's a real hassle. Has anyone had the same problem and solved it?
Thanks if you could help me out.
Configuration: Windows / Edge 15.15063
--
"I'm a veteran, a socialist activist, and a regular at the bistro. That means I've heard a lot of nonsense in my life. Michel AUDIARD
3 answers
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I just got helped by a charming person from Logitech. She had me download a software to connect the keyboard... phew!
Thank you all for your availability.
M.L.
P.S. I'm actually using the keyboard in question.
--
"I am a former soldier, a socialist activist, and a regular at the café. That says something about how much nonsense I've heard in my life." Michel AUDIARD
