unlock code after reboot Solved

Question

Hello,
here is my problem,
after launching an update on my P10 Lite, it asks me for the unlock password at startup... which I do not know.
It seems to me that I did not create one except for the SIM card, of course.
I no longer have access to anything at all. Could you please help me?
Best regards

Redbart · Accepted Answer

Hello
look in the documents provided with the purchase, it's a manufacturer PIN.

Otherwise, see here: https://forums.commentcamarche.net/forum/affich-34850287-mot-de-passe-oublie-sur-tablette-samsung#1

Redbart · Answer

Actually, it's the one from the SIM card!  It is printed on the plastic card from which you need to detach the SIM, and you can also find the PUK.

jeepipy · Answer

Hello,
I have the same issue: I'm being asked for a restart code after entering my SIM code.
And if I enter it a second time, nothing happens and it goes to sleep.
What should I do?
Thank you in advance.

natnat12 · Answer

Hello, has anyone finally found out what code it is because I'm encountering the same problem and can't find a solution!

Enos · Answer

I have the same issue, so in response to this message, I reset my PIN code and it worked... good luck.

gregory0123 · Answer

They are funny at Huawei, but if you are like me, we are really in deep trouble.

1°) What do we do about the code after locking it, since I didn't create any code?

2°) When you do "long press on power + (at the same time) volume up" until it turns off and vibrates, stop pressing the power button but keep pressing the volume up. Then, when you see the screen "download.... or reboot or shutdown," you can stop holding the volume up.

The best thing is to press on download..... but then there is a problem.... the phone is unable to connect to their server (even though your connection is good, with the correct code).

gregory0123 · Answer

I tried the code "6666" as stated above, but nothing happened
additionally, I was subjected to a block for 1 hour (1 minute - 10 minutes - 30 minutes - 1 hour)

in my opinion, the person who said that must have accidentally stumbled upon their own code that they had created, I see that.

gregory0123 · Answer

the proof that their server is overloaded... my wifi is connected... the websites I visit are working, while at the same time I can't access their server.

gregory0123 · Answer

hello everyone

so I went to the Huawei repair shop (recommended by Huawei on their site), and they sorted everything out for me

now I can access my phone

I was wondering how much they would charge me €€ and I had a funny surprise

so I walk into the shop, and they ask if I have the receipt, I thought it was the one I had in my BB account, but no

since I wanted to leave with my unlocked Huawei, I told them frankly "look, I don’t want to leave without my phone, (especially since Douai to Lille is 30 minutes by train (not that I have time for that)), so do what you have to do and we don't care about the warranty (knowing it was just a software issue, I played it all or nothing)

so they do the manipulations and at the end I ask them "how much is it??", they reply "nothing sir, if I charge you for just a software issue, that would be a bit unfair" (it took them 10 minutes to unlock the phone)

so I have some leads for those who are still having trouble with their Huawei (or other brands with the same issue, but here we are talking about Huawei)

you go here https://consumer.huawei.com/fr/support/service-center/
and if you come across a guy like the one I had, you shouldn’t have to pay, just be nice that’s all

it only cost me the transportation from Douai to Lille in the solidari'ter mode which is €3.50 round trip

(special subscription for disabled people, unemployed, elderly, etc... but you first need to fill out a form and send it where it’s required (usually you go to the nearest train station and request a form)

so there you go, I hope you can get out of this bad situation

definitely do not send to Huawei's customer service site, but to the one I linked, because Huawei, without knowing what problems I had, was telling me right off the bat (well sir that will cost you €24, while I paid nothing)

Unlock code after reboot

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