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Infinite loading

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aurelie640 Posted messages 1 Status Member -  
bazfile Posted messages 58487 Registration date   Status Moderator Last intervention   -
Hello, when I search on Google Chrome, a loading window pops up in the middle and doesn't stop, and there's no close button so I can't exit or perform my search. It's not due to my connection as it's pretty good, how can I make that frame disappear?


Thanks in advance.

1 answer

  1.
    bazfile Posted messages 58487 Registration date   Status Moderator Last intervention   20 266
     
    Hello,
    Download ZHPdiag, open ZHPdiag click on Scan at the end of the scan you will have a report on the desktop in the form of a text file named ZHPdiag you post it on https://www.cjoint.com/ then you put the link generated by cjoint in your response.
    Tutorial for cjoint: https://www.commentcamarche.net/faq/29493-utiliser-cjoint-pour-heberger-des-fichiers

    --
    bazfile security contributor.
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    1. aurelie640
       
      Voici le lien généré, que faire ensuite ?
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    2. bazfile Posted messages 58487 Registration date   Status Moderator Last intervention   20 266
       
      1- Download ZHPcleaner
      - Open ZHPcleaner by right-clicking on it and selecting Run as administrator
      - Accept the "terms of use" (CLUF)
      - Once ZHPcleaner is open, click on Scan
      - Once the scan is complete, click on Clean
      - After the cleaning is finished, a report will appear, send it to me via https://www.cjoint.com/
      Restart your PC.
      Then:
      2- Reset Google Chrome see HERE
      Then:
      3- Check if Google Chrome works and then make a new ZHPdiag report.
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