My account has been blocked, facebook is asking me for a photo
Solved/Closed
nina
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KonateHamed -
KonateHamed -
Good evening,
Since Thursday (that is, 3 days already), my account has been disabled by Facebook.
Let me explain my situation: Last week, I tried to log into Facebook using an anonymous proxy (just to avoid targeted ads), and Facebook indicated that the location was unusual and asked me to change my password. I did so!! And since then, I have not used a proxy to log into Facebook.
I log in normally, except that each time I log in, I mistakenly enter the wrong password, always putting in the old password, and when it said it was incorrect, I then entered the new password. I've been making the same mistake for almost a week. And last Thursday, Facebook notified me that it detected a suspicious login to my account and asked me to send a photo, but I have never uploaded a photo to my account!! So, I still sent a photo, and since then my account has been blocked!! And I haven't heard back from Facebook!!
Why do they ask for a photo? when we are not required to upload one!! In your opinion, could the fact that I logged in multiple times using the old password have caused my account to be disabled? Because to my knowledge, I haven't done anything that could violate Facebook :/
Thank you for helping me understand,
Have a good weekend
Configuration: Windows / Firefox 53.0
Since Thursday (that is, 3 days already), my account has been disabled by Facebook.
Let me explain my situation: Last week, I tried to log into Facebook using an anonymous proxy (just to avoid targeted ads), and Facebook indicated that the location was unusual and asked me to change my password. I did so!! And since then, I have not used a proxy to log into Facebook.
I log in normally, except that each time I log in, I mistakenly enter the wrong password, always putting in the old password, and when it said it was incorrect, I then entered the new password. I've been making the same mistake for almost a week. And last Thursday, Facebook notified me that it detected a suspicious login to my account and asked me to send a photo, but I have never uploaded a photo to my account!! So, I still sent a photo, and since then my account has been blocked!! And I haven't heard back from Facebook!!
Why do they ask for a photo? when we are not required to upload one!! In your opinion, could the fact that I logged in multiple times using the old password have caused my account to be disabled? Because to my knowledge, I haven't done anything that could violate Facebook :/
Thank you for helping me understand,
Have a good weekend
Configuration: Windows / Firefox 53.0
1 réponse
Hello
This is the new procedure from Facebook. First, they ask you for a photo. Then, if no comparison is possible, you will have to send your ID.
The fact that you entered the wrong password several times = suspicious activity = account blocked until you prove it's you...
;)
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It's always wrong to try to be right in front of people who have every good reason to believe they're not wrong! (Raymond Devos)
This is the new procedure from Facebook. First, they ask you for a photo. Then, if no comparison is possible, you will have to send your ID.
The fact that you entered the wrong password several times = suspicious activity = account blocked until you prove it's you...
;)
--
It's always wrong to try to be right in front of people who have every good reason to believe they're not wrong! (Raymond Devos)
It's exactly what I thought, Facebook has disabled it because of its passwords. Because out of reflex, I always kept entering the old password and then when I realize my mistake, well I correct it by retyping the new password. This explains my situation. It reassures me because I haven't done anything that would violate Facebook's guidelines. But just one question, I don't dare to send my ID card, it's risky!! So, would I lose my account if that were the case? If that's the case, oh well, but I wouldn't venture to give my personal data to Facebook. Thank you.