SOS screen problem Samsung Galaxy S7 Edge

Deby2610 Posted messages 1 Status Membre -  
 Phanny -
Hello,
I bought my Samsung S7 Edge about a month ago and suddenly the screen started showing bright green bubbles. When I locked and unlocked the phone, the screen turned completely bright green with a thin white band horizontally at the top of the screen. It's been 3 days since I've used it but nothing has changed; it's actually gotten worse. When I unlock it, the screen is black with small red, green, and blue pixel dots until the bright green screen appears, which then turns to a white screen, then to a pink screen, and finally the screen goes off. Sometimes black lines appear on the screen and sometimes it puts my wallpaper back but it still does the same thing.
Could you please help me?

Configuration: Windows / Firefox 52.0

2 réponses

ctxlp2002 Posted messages 4814 Status Contributeur 1 182
 
Good evening,
Customer service return, it's a good solution!
1