Screen remains black
Solved
Hervé
-
dumontet10gilles@gmail.com -
dumontet10gilles@gmail.com -
Hello,
The screen of my Wiko stays black when I receive a call, so I can't answer it. Otherwise, it works normally. Thank you for your response.
Configuration: Windows / Internet Explorer 11.0
The screen of my Wiko stays black when I receive a call, so I can't answer it. Otherwise, it works normally. Thank you for your response.
Configuration: Windows / Internet Explorer 11.0
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3 answers
Thank you for your reply.
My phone is a Wiko Lenny 3.
I turned it off, I removed the battery, and it’s still the same. Either the screen remains black, the ringtone goes off but I’m unable to answer the call, meaning I have to call my correspondent back each time, or the screen is not yet asleep, the phone rings but I can't answer the call without going through the phone icon, then requesting access to the keypad, and only then can I get the icon that allows me to take the call.
Thank you for your help.
Hervé FILATRIAU
0630356464
My phone is a Wiko Lenny 3.
I turned it off, I removed the battery, and it’s still the same. Either the screen remains black, the ringtone goes off but I’m unable to answer the call, meaning I have to call my correspondent back each time, or the screen is not yet asleep, the phone rings but I can't answer the call without going through the phone icon, then requesting access to the keypad, and only then can I get the icon that allows me to take the call.
Thank you for your help.
Hervé FILATRIAU
0630356464
dumontet10gilles@gmail.com
When the phone rings, it stays black. Press the button as if to turn it off, and then a small phone appears at the bottom left. Slide it up with your finger, and it will form a bigger phone that you can tap, and then you have the call.
