Asus ZenPad 10 tablet won't turn on anymore

cecilou -  
 pierrep paris -
Hello, I can't turn on my tablet even though the battery is fine
what can I do?
thank you very much

Configuration: Windows / Chrome 57.0.2987.133

9 réponses

cecilou
 
When I perform the long press on the +/_ and power buttons, nothing happens and the warranty expired two months ago.
Is there another trick? Or is my tablet good for the trash?
Thank you.
35
ianik Posted messages 119 Status Membre 59
 
Hold the power button down for 10-15 seconds while plugged into the computer.
15
zouzou03
 
I had the same issue and it seems to be resolved by plugging it into the computer
thanks for the advice, see you later
zouzou03
11
pierrep paris
 
I'm reposting on the same topic:

I managed to unlock my ASUS ZENPAD not by pressing the volume and sound buttons at the same time, but out of desperation by starting to open the screen!!

I used the site: https://www.youtube.com/watch?v=GLUXf03D8_A

Thanks to the blade of a Swiss army knife, I started to unclip the tablet's screen from the top (upper) right side (I think it took about 3 minutes to open), and miracle, the screen turned on (it must have been on). I landed on the "bios" menu offering me either REBOOT or "wipe":
Using the volume button, I chose reboot and confirmed with the volume button: it's back on
Maybe I just got lucky!

pierrep paris
10
ianik Posted messages 119 Status Membre 59
 
Hello,

What happens when you long press (10/20 seconds) the power and volume + and - buttons simultaneously?
8
cecilou
 
Hello,
I just took the test on the computer; it doesn't recognize the tablet, and even trying the buttons doesn't work.
6
pierrepparis Posted messages 2 Status Membre 4
 
Same here, my ASUS ZENPAD 10 bought in November 2015, the screen stopped turning on in December 2017, just 1 month after the warranty expired!

I tried the methods described, but the screen remains black (except for a faint glow on the side).

However, if I plug it in via USB, it is recognized as a hard drive.

SO very DISAPPOINTED with ASUS!
4
ianik Posted messages 119 Status Membre 59
 
I forgot to connect it to your computer, test it out, and retest the buttons.
0
cecilou
 
no no nothing works
0
ianik Posted messages 119 Status Membre 59
 
Good call Asus 01 70 94 94 00 and tell me.
0