Driver issues, resolution, and code 43.

Question

Hello,

Today I had a problem with the resolution of my screen.
First, the resolution changed from 1980 by 1080 to 1024 by 768.
The first issue is there, I read some posts on the forum to see how to fix the problem, some said to update the graphics card driver.
I followed the posts, but after 5 restarts, the graphics card was still not updated.
Then I looked for other posts and it was written to go to the device manager. In the manager, on the graphics card, there was a caution panel, I looked to see what it said:

Windows has stopped this device because it has problems. (Code 43).

So I tried to remedy it but nothing worked. Above the graphics card, in "Other devices", there was PCI data acquisition and signal processing controller with the error:

The drivers for this device are not installed. (Code 28)
No driver for the device information set or any of its components has been selected.

To find a driver for this device, click on Update driver.
Then Base system device with the same error.
In my PC there is:

I3 6100 3.70 GHz, 4x2 Gb Ram ddr4, GTX 560 Ti and the motherboard: MSI H110M PRO-VD

I thank in advance anyone who can help me solve these problems!!

billmaxime · Answer

hi In the device manager, there was a warning panel on the graphics card can you give me the device id https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique I also need the OS of your PC (W7/W8.1 etc... in 32 or 64 bits) @+ -- the radiation level is higher at the employment office than in Chernobyl

DiamondArtZ · Answer

Hello billmaxime,
Here are the device identifiers:

PCI\VEN_10DE&DEV_1200&SUBSYS_23271462&REV_A1
PCI\VEN_10DE&DEV_1200&SUBSYS_23271462
PCI\VEN_10DE&DEV_1200&CC_030000
PCI\VEN_10DE&DEV_1200&CC_0300

And my OS is Windows 10 64 Bit

billmaxime · Answer

Hi is your computer a laptop or a desktop? See you later -- the radiation level is higher at the unemployment office than in Chernobyl

DiamondArtZ · Answer

Hi, I have a tower.

billmaxime · Answer

re ok, I'll do some research and I'll be back @+ -- the radiation level is higher at the unemployment office than at Chernobyl

DiamondArtZ · Answer

You're welcome in advance!

billmaxime · Answer

re

download this driver to your desktop click here

run it as administrator (right click)

restart the PC and let me know how it goes

@+

--
the radiation level is higher at the employment center than at Chernobyl

DiamondArtZ · Answer

I had already installed it before posting when I had the problem, but I'm trying it; I'll let you know in 5 minutes.
And here are some screenshots if you want more information about my problem:
https://prnt.sc/eokwfv
https://prnt.sc/eokwyw
https://prnt.sc/eokx3p
https://prnt.sc/eokx7y

Result of these problems: Unable to launch games and the resolution is bugged.

DiamondArtZ · Answer

Bad news, nothing changes.

billmaxime · Answer

Bad news, nothing changes. Send me the identifiers of these 2 devices  See you -- the radiation level is higher at the employment center than in Chernobyl

billmaxime · Answer

re

download this driver to your desktop click here

it's a "zipped" driver, you need to "unzip" it with 7ZIP (for example)

the link if needed >> https://www.7-zip.org/

PS: take the x64 for your PC

double click on the "unzipped" file

run the SETUPCHIPSET as administrator (right-click)

restart the PC and let me know what it does

@+

--
the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re For the CPI it's good then, for the screen resolution I'm updating the graphics card!! If there’s a problem, I'll contact you again I think now you will need to install the Nvidia driver that I gave you in this message https://forums.commentcamarche.net/forum/affich-34475426-problemes-de-pilotes-resolution-et-code-43#7 ok, keep me posted if you're missing 1 driver, feel free to ask me @+ -- the radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

re can you tell me what alerts are still in the device manager @+ -- the radiation level is higher at the employment center than at Chernobyl

billmaxime · Answer

re I’m doing some research and I’ll be back @+ -- the radiation level is higher at the employment center than in Chernobyl

billmaxime · Answer

re

in the device manager, right-click on the Nvidia graphics card and choose uninstall

restart the PC

reinstall the driver I gave you

let me know what happens

@+

--
the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re

in this page:

https://answers.microsoft.com/fr-fr/windows/forum/windows_10-hardware/r%C3%A9solu-windows-10-%C3%A9chec-installation/1d91b733-1b11-4754-8d77-6089d06c5931

check Lydhe's message

tell me what it says

@+

--
the radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

re My driver is fine, but the error is still there! Ok, it's a problem from Nvidia, read Lydhe's response and follow the procedure to install the driver PS: you may need to uninstall the driver in the device manager before reinstalling it See you -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

Is it for error code 43? Not really, the problem lies with Nvidia (you need to disable Nvidia services before installing the latest driver) @+ -- the radiation level is higher at the employment center than at Chernobyl

billmaxime · Answer

re Is it normal that when I end all Nvidia processes, they come back? I don't think so, but how do you do it? @+ -- the radiation level is higher at the unemployment office than at Chernobyl.

billmaxime · Answer

re Right-click on task end and they come back :/  it's normal, you are in "applications" and not in "processes" in "processes" you right-click on everything you see from Nvidia and select "end process" I'm attaching a screenshot: (click on the image to enlarge if needed)  @+ -- the radiation level is higher at the employment center than at Chernobyl

billmaxime · Answer

Well, bad news, the error code is still there :/ !! Did you uninstall the driver before reinstalling it? Go to Device Manager Click on Display, then on Show hidden devices Post a screenshot in your next reply @+ -- The radiation level is higher at the employment office than at Chernobyl.

billmaxime · Answer

re there are 2 "Nvidia installations", uninstall the one with the yellow triangle  restart the pc and let me know what happens @+ -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re it's crazy.... check this page for error code 18 and follow the procedure https://support.microsoft.com/fr-fr/help/310123/error-codes-in-device-manager-in-windows let me know what it says @+ -- the radiation level is higher at the employment agency than at Chernobyl

billmaxime · Answer

re It has started again: https://prnt.sc/eoqf78 Have you tested the procedure all the way through? Code 18 Reinstall the drivers for this device. (Code 18)Recommended resolutionUpdate the driverIn the Device Properties dialog box, click the Driver tab, then click Update Driver to start the Hardware Update Wizard. Follow the instructions to update the driver.Note You may be prompted to provide the driver path. Windows may have the driver built in or may have kept the files installed during the last installation of the device. If the driver is requested and you do not have it, you can try to download the latest driver from the manufacturer's website.If that doesn't work, you must uninstall and reinstall the driver.In the Device Properties dialog box, click the Driver tab, then select Uninstall. Follow the instructions. Restart your computer.  Open Device Manager, click Action, then click Scan for hardware changes. Follow the instructions.  I think we should take an older version of the driver. Yes, we can look for an older driver version @+ -- the radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

re check this to develop the device and see what it contains  post 1 screenshot @+ -- the radiation level is higher at the employment office than in Chernobyl

billmaxime · Answer

re I just read various topics, and the causes of the driver not working are/can be diverse it's not easy to find the problem if you want to look for older drivers, go to this page https://www.nvidia.fr/Download/Find.aspx?lang=fr fill in the boxes as shown in the image  @+ the radiation level is higher at Pôle Emploi than at Chernobyl

billmaxime · Answer

Hi  I also read in various topics that the BIOS update had resolved the issue  on this page:  https://forums.cnetfrance.fr/microsoft-windows-10/499489-windows-10-carte-nvidia-erreur-43  check message No. 4 from chsys71, it's yet another action that could also solve your problem  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re  I tried hard and still nothing  Have you checked via Windows Update that your PC is up to date?  @+  -- The radiation level is higher at the unemployment office than at Chernobyl.

billmaxime · Answer

re  I'm currently making some updates  okay, hoping this will solve your problem...  @+  -- the radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

Well, I updated everything, but I just noticed that after updating the graphics card on GeForce Experience and then restarting my PC, the update is requested again on GeForce Experience, even though I did update it!  What happens when you try/do the update via GeForce Experience (error message?)  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re  Well, I've updated everything, I've rebooted my PC, and on GeForce Experience, it offers me to update the driver even though I previously installed it  And if you try the update via GeForce Experience, what does it say (already installed/error message etc...)  @+  -- the radiation level is higher at the employment center than at Chernobyl

billmaxime · Answer

re  give me the full reference of your PC (brand, model)  also give me the version of your current BIOS  @+  -- the radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

re  I don't know if you have the latest version of the BIOS (BIOS version: 2.B0)  On the MSI website, there's this one:    The download link from the MSI page:  https://fr.msi.com/Motherboard/support/H110M-PRO-VD.html#down-bios  See you later  -- The radiation level is higher at the employment center than at Chernobyl.

kaneagle · Answer

Hello,  Download and install --> 7Zip 64 bits  Download this driver --> nVidia and place it in your documents.  Right-click on --> 378.92-....exe Choose --> 7Zip Choose --> extract to "378.92-....\"  Right-click on Start Control Panel Programs and Features Uninstall everything related to nVidia, display driver, etc...  Go to Device Manager Display adapters Right-click on nVidia Uninstall (including all drivers) Restart the PC.  Return to Device Manager Right-click on the device Update driver Search for a driver on my computer Browse Go to your documents Go to the unzipped driver folder --> 378.92-.... Select the folder --> Display driver OK, next Restart   -- Human beings are at their best when things are at their worst.

billmaxime · Answer

re  uninstall GeForce Experience via programs and features in the control panel  then, repeat the manipulation of chsys71 in this message  https://forums.cnetfrance.fr/microsoft-windows-10/499489-windows-10-carte-nvidia-erreur-43  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

kaneagle · Answer

On the image you already posted --> https://prnt.sc/eoq5u3 Do you still have the video controller (VGA compatible) as shown?  -- Human beings are at their best when things are at their worst.

kaneagle · Answer

For the motherboard drivers, look --> here Have you disabled the integrated card, that is, the Intel? If not, install this one --> Intel   Human beings are at their best when things are at their worst.

billmaxime · Answer

Hello  How can I know if it is activated?  In the BIOS, check under "integrated peripherals" if you see it, and whether it is set to "enable/active" or "disable/inactive"  See you later  -- The radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

re  enable, so I'm doing the Kaneagle installation  ok, but Kaneagle is asking if you have disabled the Intel card  Have you disabled the integrated card, that is, the Intel?  I think only one of the two cards needs to be "active"  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

I will try to do it manually through the BIOS to disable it  ok  @+    -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re  I think the problem comes from the Nvidia update that won't install. So error code 43 and resolution bug   ok, and what about the Intel card?  @+  -- the radiation levels are higher at the unemployment office than in Chernobyl

kaneagle · Answer

To get more info about the configuration: Download and install -->> AIDA64 extreme <<-- For the report, check the example in the tutorial. Post the report in your next message. -- Human beings are at their best when things are at their worst.

DiamondArtZ · Answer

------[ AIDA64 Extreme ]----------------------------------------------------------------------------------------------   Version AIDA64 v5.80.4000/en  Test module 4.3.712-x64  Website https://www.aida64.com/  Report type Quick report [ TRIAL VERSION ]  Computer DIAMONDARTZ  User Mana  Operating system Microsoft Windows 10 Home 10.0.14393.969 (Win10 RS1)  Date 2017-04-01  Time 17:02   ------[ Summary ]------------------------------------------------------------------------------------------------------   Computer:  System type ACPI PC with x64 processor  Operating system Microsoft Windows 10 Home  System service pack [ TRIAL VERSION ]  Internet Explorer 11.953.14393.0  Edge 38.14393.0.0  DirectX DirectX 12.0  System name DIAMONDARTZ  User name Mana  Connection domain [ TRIAL VERSION ]  Date / Time 2017-04-01 / 17:02   Motherboard:  Processor type DualCore Intel Core i3-6100, 3700 MHz (37 x 100)  Motherboard name MSI H110M Pro-VD (MS-7996) (2 PCI-E x1, 1 PCI-E x16, 2 DDR4 DIMM, Audio, Video, Gigabit LAN)  Motherboard chipset Intel Sunrise Point H110, Intel Skylake-S  System memory [ TRIAL VERSION ]  DIMM1: Crucial CT4G4DFS8213.C8FDR2 4 GB DDR4-2133 DDR4 SDRAM (19-15-15-36 @ 1067 MHz) (18-15-15-36 @ 1067 MHz) (17-15-15-36 @ 1067 MHz) (16-15-15-36 @ 1067 MHz) (15-15-15-36 @ 1067 MHz) (14-14-14-35 @ 1037 MHz) (13-13-13-32 @ 962 MHz) (12-12-12-30 @ 888 MHz) (11-11-11-27 @ 814 MHz) (10-10-10-25 @ 740 MHz) (9-9-9-22 @ 666 MHz)  DIMM3: Crucial CT4G4DFS8213.C8FDR2 [ TRIAL VERSION ]  BIOS type AMI (12/15/2016)  Communication port Communication port (COM1)   Monitor:  Video card nVIDIA GeForce GTX 560 Ti  3D accelerator nVIDIA GeForce GTX 560 Ti  Monitor LG E2251 (Analog) [22" LCD] (201LTBW2Z477)   Multimedia:  Audio card nVIDIA HDMI/DP @ nVIDIA GF114 - High Definition Audio Controller  Audio card nVIDIA HDMI/DP @ nVIDIA GF114 - High Definition Audio Controller  Audio card nVIDIA HDMI/DP @ nVIDIA GF114 - High Definition Audio Controller  Audio card nVIDIA HDMI/DP @ nVIDIA GF114 - High Definition Audio Controller  Audio card Realtek ALC887 @ Intel Sunrise Point PCH - High Definition Audio Controller   Storage:  IDE controller Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller  Storage controller Microsoft Storage Spaces Controller  Hard drive Maxtor 7H500F0 (500 GB, 7200 RPM, SATA-II)  Optical drive Optiarc DVD RW AD-5280S (DVD+R9:12x, DVD-R9:12x, DVD+RW:24x/8x, DVD-RW:24x/6x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW)  Hard drive status SMART OK   Partitions:  C: (NTFS) [ TRIAL VERSION ]  Total size [ TRIAL VERSION ]   Input:  Keyboard Standard PS/2 keyboard  Keyboard PIH keyboard device  Mouse HID mouse  Mouse Microsoft PS/2 mouse   Network:  Main IP address [ TRIAL VERSION ]  Main MAC address 4C-CC-6A-B0-5F-23  Network card Kaspersky Security Data Escort Adapter  Network card LogMeIn Hamachi Virtual Ethernet Adapter  Network card Realtek PCIe GBE Family Controller (192. [ TRIAL VERSION ])  Network card TAP-Windows Adapter V9   Devices:  Printer Fax  Printer Microsoft Print to PDF  Printer Microsoft XPS Document Writer  USB controller Intel Sunrise Point PCH - USB 3.0 xHCI Controller  USB device USB input device  USB device USB input device  USB device USB input device  USB device USB composite device   DMI:  BIOS vendor American Megatrends Inc.  BIOS version 2.B0  System manufacturer MSI  System name MS-7996  System version 1.0  System serial number [ TRIAL VERSION ]  System UUID [ TRIAL VERSION ]  Motherboard manufacturer MSI  Motherboard name H110M PRO-VD (MS-7996)  Motherboard version 1.0  Motherboard serial number [ TRIAL VERSION ]  Chassis manufacturer MSI  Chassis version 1.0  Chassis serial number [ TRIAL VERSION ]  Chassis identifier [ TRIAL VERSION ]  Chassis type Desktop Case  ------------------------------------------------

kaneagle · Answer

Go into the BIOS and load the default settings (load setup default)  -- Human beings are at their best when things are at their worst.

DiamondArtZ · Answer

I think I'll try resetting my PC.

billmaxime · Answer

re  first try Kaneagle's solution in this message  https://forums.commentcamarche.net/forum/affich-34475426-problemes-de-pilotes-resolution-et-code-43?page=3#80  to perform the operation, go into the BIOS  "load setup defaults" should be on the last line  @+  -- the radiation level is higher at the employment office than in Chernobyl

kaneagle · Answer

At startup, look on the screen for the key for the BIOS. It might be F2, etc...?  -- Human beings are at their best when things are at their worst.

kaneagle · Answer

In Advanced ?? Completely to the right, there should be --> (load default setup)?  If not, do a Windows repair without data loss. -->  Repair Windows 10 without data loss    -- Human beings are at their best when things are at their worst.

kaneagle · Answer

Try an sfc: Press Windows + X Select --> command prompt (admin) and confirm. Type --> sfc /scannow and hit enter  A system file check will take place.  -- The human being is at their best when things are at their worst.

Driver issues, resolution, and code 43.

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