ESPN XP-345 Printer Jammed

natserg Posted messages 2 Status Member -  
natserg Posted messages 2 Status Member -
Hello everyone
The printer control panel is unresponsive (frozen), indication on the printer screen: EPSON PRINTER Recovery Mode .. I uninstalled it and tried to reinstall, the problem persists as soon as the printer is powered on, the message remains the same.
I can't turn it off manually, I've tried pressing other buttons but nothing responds; only unplugging it allows me to turn it off.

During the first installation, I followed the instructions from the CD, and during the process, I accidentally disconnected the printer (the plug was removed by mistake).

I have Windows 7

Thank you in advance for your expertise.

2 answers

billmaxime Posted messages 50522 Registration date   Status Contributor Last intervention   6 149
 
hi

From the first installation, I followed the instructions on the CD, and during the process I unfortunately disconnected the printer (the plug was accidentally pulled out)

unplug your printer from the computer and from the power outlet

uninstall everything related to the printer on your computer using Revo Uninstaller

https://www.revouninstaller.com/start-freeware-download/

take this one from the page (click on "Free download" and wait for the download to execute)



for the tutorial on how to use the software, on this page

https://www.google.fr/search?q=revo&ie=utf-8&oe=utf-8&gws_rd=cr&ei=fmPGWPefL4jBgAb44qL4Ag#q=tuto+revo+uninstaller&*

click on "Revo Uninstaller Tutorial Clean Uninstall" from logicielgratuit-tuto

when the uninstallation is complete, reinstall your printer from the CD

@+

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