Message erreur Windows 8.1

Résolu/Fermé
Greg1170 Messages postés 6 Date d'inscription vendredi 3 mars 2017 Statut Membre Dernière intervention 7 mars 2017 - 3 mars 2017 à 13:38
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 - 7 mars 2017 à 21:45
Bonjour,

j'aurais besoin d'aide à propos d'un message d'erreur qui apparaît après chaque démarrage de mon ordinateur, depuis 2 jours. Voici le message :



Si quelqu'un peut m'aider ce serait cool. Merci :)
Greg
A voir également:

9 réponses

Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 658
3 mars 2017 à 13:53
Salut,

Pour voir :

Suis le tutoriel FRST. ( prends le temps de lire attentivement - tout y est bien expliqué ).

Télécharge et lance le scan FRST, 3 rapports FRST seront générés :
  • FRST.txt
  • Shortcut.txt
  • Additionnal.txt


Envoie ces 3 rapports sur le site http://pjjoint.malekal.com/ et en retour donne les 3 liens pjjoint qui mènent aux rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.


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Greg1170 Messages postés 6 Date d'inscription vendredi 3 mars 2017 Statut Membre Dernière intervention 7 mars 2017
3 mars 2017 à 17:01
ok merci,

Dès que j'ai un peu de temps je vais suivre cette procédure !
Greg
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Greg1170 Messages postés 6 Date d'inscription vendredi 3 mars 2017 Statut Membre Dernière intervention 7 mars 2017
4 mars 2017 à 11:47
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 658
Modifié par Malekal_morte- le 4/03/2017 à 12:46
Désinstalle WildTangent Games

ok rien de vraiment anormal, à part pas mal de plantages.

Tu peux donner un rapport WhoCrashed ?




Veuillez appuyer sur une touche pour continuer la désinfection...
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Greg1170 Messages postés 6 Date d'inscription vendredi 3 mars 2017 Statut Membre Dernière intervention 7 mars 2017
4 mars 2017 à 17:48
ok, pour désinstaller wildtangent je passe par le programme de configuration ("ajout/désinstaller un programme "), c'est suffisant?

Ok je vais télécharger et envoyer ici le rapport.
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 658
4 mars 2017 à 18:11
faut voir le rapport whocrashed.
Tu as bcp de plantages faudrait faire d'autres vérifs.
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Greg1170 Messages postés 6 Date d'inscription vendredi 3 mars 2017 Statut Membre Dernière intervention 7 mars 2017
5 mars 2017 à 22:01
Bonsoir,

Voilà le rapport de Whocrashed (je n'arrive pas à l'envoyer via pijoint comme pour les autres rapports) :

System Information (local)
--------------------------------------------------------------------------------

Computer name: PC-GREG
Windows version: Windows 8.1 , 6.3, build: 9600
Windows dir: C:\windows
Hardware: 500-507nb, Hewlett-Packard, 2B2C
CPU: GenuineIntel Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8524836864 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\windows\Minidump

Crash dumps are enabled on your computer.

On Sun 05-03-17 18:05:53 your computer crashed
crash dump file: C:\windows\Minidump\030517-17328-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x86C175)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0x0, 0xFFFFD001C78D98A8, 0xFFFFD001C78D90B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 376.54
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 376.54
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 376.54 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Sun 05-03-17 18:05:53 your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0x0, 0xFFFFD001C78D98A8, 0xFFFFD001C78D90B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 04-03-17 23:23:42 your computer crashed
crash dump file: C:\windows\Minidump\030417-22718-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x86C16F)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80011D4916F, 0xFFFFD00022EAD8B8, 0xFFFFD00022EAD0C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 376.54
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 376.54
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 376.54 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Sat 04-03-17 10:44:13 your computer crashed
crash dump file: C:\windows\Minidump\030417-14765-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x86C175)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0x0, 0xFFFFD00097C668A8, 0xFFFFD00097C660B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 376.54
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 376.54
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 376.54 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Fri 03-03-17 09:52:26 your computer crashed
crash dump file: C:\windows\Minidump\030317-16062-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x86C16F)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80138CD216F, 0xFFFFD000263DA8B8, 0xFFFFD000263DA0C0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 376.54
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 376.54
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 376.54 , NVIDIA Corporation).
Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

8 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 376.54 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 658
6 mars 2017 à 09:21
C'est le pilote Nvidia qui plante dans tous les sens.
Réinstalle le pilote de la carte graphique proprement

et vois s'il y a du mieux.
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Greg1170 Messages postés 6 Date d'inscription vendredi 3 mars 2017 Statut Membre Dernière intervention 7 mars 2017
7 mars 2017 à 21:00
J'ai suivi la procédure, désinstallé et réinstallé les pilotes, et maintenant il n'y a plus de message d'erreur ! Tout a l'air d'être rentré dans l'ordre.

Merci à toi.
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Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 658
7 mars 2017 à 21:45
Super, bon courage :)
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