Driver uninstallation issue

Solved
Hello,
I can't uninstall DRIVER DOC.
I have Windows 10
I am sending you 3 links obtained with pijoint.malekal
https://pjjoint.malekal.com/files.php?id=FRST_20170129_t7e14v11h5s13
https://pjjoint.malekal.com/files.php?id=20170129_g10s5q14l12d5
https://pjjoint.malekal.com/files.php?id=20170129_q7y14u15n11x13

Configuration: Windows / Firefox 51.0

3 answers

  1. Thank you, your intervention was effective
    thanks again
    5
    1. Moderator
      no more worries?

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      Please press a key to continue the disinfection...
      0
      1. Moderator
        Hello,

        You should uninstall all of this:
        QuickTime 7 (no longer supported and has vulnerabilities)
        Spybot - Search & Destroy (not effective)
        WinZip 21.0 (you already have 7zip)


        Here is the correction to be made with FRST. You can refer to this explanatory note with screenshots.

        Open Notepad: Windows key + R,
        In the "Run" field, type notepad and OK.
        Copy/Paste the following into it:

        CreateRestorePoint:
        CloseProcesses:
        2017-01-05 15:49 - 2017-01-05 17:09 - 00000404 _____ C:\WINDOWS\Tasks\DriverDoc Auto Start.job
        Task: {3682EA2C-1947-4808-9C21-878BFD0C9B21} - \DriverDoc Auto Start -> No file <==== WARNING
        C:\Program Files (x86)\Solvusoft\
        2017-01-09 17:31 - 2017-01-09 17:31 - 00000000 ____D C:\ProgramData\Solvusoft
        2017-01-08 21:04 - 2017-01-08 21:04 - 00000000 ____D C:\Users\robert\AppData\Roaming\Solvusoft
        2017-01-05 15:48 - 2017-01-06 17:33 - 00000000 ____D C:\Program Files (x86)\Solvusoft
        2017-01-05 15:48 - 2017-01-05 15:48 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Solvusoft
        Hosts:
        EmptyTemp:
        RemoveProxy:
        Reboot:


        Once the text is pasted into Notepad,
        Menu "File" then "Save As",
        On the left, navigate to the Desktop,
        In the bottom field, file name put: fixlist.txt
        Click on "Save", this will create fixlist.txt on the Desktop.

        Restart FRST and click on the "Fix" button
        A reboot may be necessary (not mandatory)
        A text file will appear, copy/paste the content here in a new message.

        Restart the computer.

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        -1