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WIN 10 ISSUE and HOTEL B&B

Niko34ccm Posted messages 2 Status Membre -  
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   -
Hello, I am looking for help as I am traveling and I want to connect to the B&B hotel wifi with my phone (Android) which works fine, but my computer won't connect and is stuck in (limited, open) mode. I noticed some comments about updating the driver, etc., but I have no issues since I am currently connected through tethering with my phone, which recognized the connection immediately, etc. So I don't know what to do if anyone has a solution.

I tried in (command prompt)
netsh int ip reset
netsh winsock reset

I also restarted and there was no improvement. Thank you for your help.

1 réponse

Réponse 1 / 1
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013
 
Hello,

Several things to check:
  • That your DNS servers are acquired automatically
  • That your IP on the network card is acquired automatically
  • That you do not have to open a web page to identify yourself before gaining "Internet" access


--
~ To know how to listen is to possess, besides one's own, the minds of others... said Leonardo da Vinci.
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Niko34ccm Posted messages 2 Status Membre
 
Thank you for your response.

I don't know how to check all of this. And I don't understand why it works fine on a box at some people's places.
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013 > Niko34ccm Posted messages 2 Status Membre
 
Because a standard "box" generally imposes no restrictions, while if it is a "hotspot" like that of a host, they intercept the connection in order to identify the user (because the law requires them to do so, in case of an issue), thus if the DNS servers are not properly configured (for example), they may not be able to force you to access their login page... and therefore, you may not be able to access the internet :-)
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Niko34ccm > Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention  
 
Ok, I understand. On the phone, I have access to a page to identify myself regarding the room, etc. So I must have an issue. What can I do then?
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013 > Niko34ccm
 
I've already mentioned it above:

Several things to check:

Make sure your DNS servers are acquired automatically
Make sure your IP on the network card is acquired automatically
You should not have to open a web page to identify yourself before having "Internet" access

In this case, go to "Network and Sharing Center" -> "Change adapter settings" (in the left menu normally), find the relevant network card (the Wi-Fi one, if it's a Wi-Fi connection) -> right-click and "Properties" then check the list and find "IPv4" -> "Properties" and make sure everything is configured to automatic.

If that doesn't suffice, then check the antivirus or the network type assignment.
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