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Parcel delay

Yorene Posted messages 5 Status Member -  
Mysuki Posted messages 23 Status Member -
Hello
I have been waiting for my package from Collissimo for 3 weeks and it is at the courier center 84 while I live in Belgium! What should I do? Thank you

1 answer

  1.
    Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassador 14 520
     
    Hello

    3 weeks! Not normal at all and quite worrying.

    To learn more: https://aide.laposte.fr/contact/colissimo/

    Good luck!

    See you!
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    1. yorene
       
      I'm still unfortunately unable to, and since I'm from Belgium, I don't know how to contact them... I'm afraid my package will stay there!!!
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    2. Yorene Posted messages 5 Status Member
       
      Unfortunately, I still can't do it, I don't know what to do... especially since I live in Belgium, I'm afraid my package will stay with them!
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      1. Mysuki Posted messages 23 Status Member 9 > Yorene Posted messages 5 Status Member
         
        It's true that it's not normal, Colissimo is usually relatively fast in general.

        Have you tried sending them an email/message?
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      2. Yorene Posted messages 5 Status Member > Mysuki Posted messages 23 Status Member
         
        I’m trying to find a way to contact them but they have nothing.
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