Erreur : aucun disque de démarrage n'a été détecté ou le disque a échoué.

Question

Hello,  I currently have a PC with the message "Error no boot disk has been detected or the disk has failed" appearing right from startup. Has anyone ever managed to troubleshoot this kind of error? It's a Packard Bell (a mini tower) with Windows 8. I've removed the CD drive, disconnected the hard disk, the keyboard, the mouse, and the message appears from the start. In the BIOS, the hard disk is recognized.  If anyone has any ideas???  Thank you.

manu3553 · Accepted Answer

Hello Sannin_WD,  The hard drive is detected and the capacity is good, it correctly shows WD5000 (it's a Western Digital 500GB). As a manipulation, I connected a blank personal hard drive and the same message appeared very, very quickly. I also connected the HDD with the power from the DVD drive and got the same message. In the BIOS, the hard drive is set as Boot No. 1. The tower is no longer under warranty, and I can create a live CD of Puppy Linux and try it out. The HDD will be placed in an external case for testing.

Sannin_WD · Answer

Hello manu3553 :)  If the HDD is detected in the BIOS of your PC, it would be good to check (when you look for your disk) what information is displayed. Is the capacity recognized in the BIOS correct?  It is normal for the message to persist when you disconnect the HDD, as this message means that the drive where the OS is installed cannot be found and the OS cannot be launched.  Here are a few things to check ;) :  > at the connection level: poor connection (cable) to the motherboard. > at the SATA controller on the motherboard > at the hard drive itself (or its partition structure).  Also check the boot priority in the BIOS: the priority should be assigned to the HDD.  Another possible option would be to externalize this HDD (note: if your tower is under warranty, physical interventions will void it) to try to diagnose it and check its health status (extended test and quick test using the HDD manufacturer's analysis tool). Does your HDD work properly when connected to another PC?  @manu3553, do you have backups of your files? If not yet, accessing the data on the HDD could be done either using a Linux Live CD (directly from your tower) or by removing the HDD to connect it to another computer as a secondary HDD.  Keep me updated on the next steps :) A+  ----- If you found the answer to your question, feel free to click on Resolved to help other members with the same issue ;)

manu3553 · Answer

PS: Thanks for your help ;-)

Sannin_WD · Answer

Hi @manu3553 :)  Regarding the tests you performed: that’s great! Thank you for coming back to share these details :)  I want to reassure you that the blank hard drive you installed isn’t to blame ;) This new HDD doesn’t have an OS installed on it, and that’s why the error message keeps appearing: this message informs the user that the medium that should contain the OS is not detected by the machine, hence the inability to boot the OS. @manu3553, this message could also mean that the HDD itself is too worn out to continue  If the HDD is detected in the BIOS as Boot No. 1, that would mean that the physical connection is good. Is the HDD spinning? Do you feel vibrations coming from its operation?  I advise you to start by trying to recover the data and then troubleshoot. Any tests or efforts to make a damaged HDD work may worsen the situation and render the data inaccessible.  If you opt for a Linux Live CD: you can either remove the HDD from your tower and connect it externally to another computer, or keep the HDD in the tower and just boot a Linux Live CD (https://www.commentcamarche.net/faq/14217-creer-un-live-usb-de-linux-a-partir-d-un-live-cd) to access the contents. Both options are feasible.  Before trying a Linux Live CD and if you can externalize the HDD, we could just see how the other Windows PC detects this HDD and if the data would be accessible from Windows.  Fingers crossed! Keep me posted!  ----- If you found the answer to your question, please feel free to click on Resolved to help other members facing the same issue ;)

manu3553 · Answer

Hi Sannin_WD,  The hard drive has been put in an enclosure and connected via USB to another PC, and I can access one partition but not the one where all my personal data is!!! grrrr I'm going to try connecting it as a slave on a desktop to see if both partitions are visible. I'll keep you updated, but I don't think it's going to be this weekend...  Thanks and have a great weekend!

manu3553 · Answer

Hi Sannin_WD,  So, the SATA hard drive has been set as a slave on my tower (also a SATA drive) with XP OS. In the BIOS, it is recognized, but I can't see it in the My Computer. I also took the opportunity to add a second one that had personal folders, but XP quickly detected it and started scanning because there were many unreadable files. In 2 hours, it was only at 30%!!! In the external enclosure, the first one is detected, but still nothing in My Computer. With the second one in the enclosure, it sees both partitions, but I can't open one; the message says: the partition is not formatted, do you want to format it?  Not a great result!!!  If you have any other ideas, I'm definitely interested ;-)

Sannin_WD · Answer

Hi manu3553 :)  Awesome what you’re doing!  As for formatting, please decline this request. Formatting destroys data!  As long as the stubborn HDD is installed as a secondary internal HDD, you could try a Linux Live CD to see how the HDD reacts in a different logical environment and if it will allow you to access the contents.  Don't forget to take a look at this article https://forums.commentcamarche.net/forum/affich-37640569-recuperer-des-donnees-sur-disque-dur-et-cle-usb which suggests alternative data recovery methods.  Once the data is recovered, we will think about running a HDD diagnostic (using the appropriate utility) to check its integrity. To be continued, looking forward to hearing from you!  -- ----- If you found the answer to your question, don't hesitate to click on Resolved to help other members with the same issue ;)

Erreur : aucun disque de démarrage n'a été détecté ou le disque a échoué.

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