Demande de statut ?

podestagigi Posted messages 7 Status Member -  
podestagigi Posted messages 7 Status Member -
Hello,
the following error message: "the printer could not print status inquiry" appears as soon as I start my computer.
How can I get rid of it?

thank you and best regards

Configuration: Windows10 / Firefox 45.0

3 answers

docnono974 Posted messages 1189 Registration date   Status Member Last intervention   339
 
Go to the CANON toolbox installed in the Start menu.
Go to printer service and uncheck the print status.
It should work

--
A well-informed question is a question half answered....
4
docnono974 Posted messages 1189 Registration date   Status Member Last intervention   339
 
Hello, I remind you that there is no fortune teller here.
How to ask a technical question:

Brief description of the environment:
About the hardware: Details about the device, brand, model (for laptops, check under the battery.)

About a software: Provide the system and its version and the version of the software if applicable.

After that, present the problem and ask your question.
Thanks to this, you will have a better chance of getting a response.
If the problem is resolved, don't forget to close the request so that it can help others
who might encounter the same issue.

Looking forward to being able to help you

--
A well-informed question is a half-solved question....
0
podestagigi Posted messages 7 Status Member
 
I'm sorry for not having that reflex.

It's a CANON PIXMA MP600R printer.
The computer is a 15'' ACER laptop with Windows 10.
Am I forgetting any useful information?

Thank you
Best regards
0
podestagigi Posted messages 7 Status Member
 
After extensive searches to find the print status, I gave up and at the same time, I neglected to keep you informed, which is unforgivable, I admit. I sincerely apologize for that.
My printer still keeps informing me about that damn status inquiry, but since the messages stop after a few minutes, I decided to ignore them...
Thank you again for your kindness and your patience.
0