Video .mov I have sound but no image

humbert-s Posted messages 1 Status Membre -  
 humbert-s -
I have no trouble inserting the .mov video into the slide.
The sound plays correctly, but I don't have the image?
Is it a file format issue, a player issue, or a lack of know-how? Moreover, this video plays very well with VLC or QuickTime player.
Thank you, I've been struggling with this problem for a while!!!

3 réponses

Papounet17000 Posted messages 26460 Registration date   Status Membre Last intervention   9 894
 
Hi,

Look here to find out what a .mov file is: https://www.commentcamarche.net/contents/407-mov-fichier-mov
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humbert-s
 
This does not solve my problem. PowerPoint uses, it seems to me, the Quicktime player?
So there is probably something I am doing wrong!
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Papounet17000 Posted messages 26460 Registration date   Status Membre Last intervention   9 894
 
The link is quite clear.

A MOV file (Quicktime Movie) is a proprietary video file from Apple.

Therefore, it can only be played with Quicktime player or Quicktime player.
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humbert-s
 
Okay, but concretely, what should I do for this to work?
Thank you.
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