Batappli software issue

Hello
I have a huge problem with this software that I like to use but whose price is simply prohibitive.
Anyway, I haven't had a subscription for 5 years (to the day, coincidence?) but it hasn't been working since this morning.
I make regular backups but of course, they can only be accessed through the software.
And here it is, when I launch the software, a window opens and tells me (see end of message)
And of course, right in the middle of the year-end closing rush, it's a disaster.
I hope a kind soul will pass by to help me.
Because I can no longer afford to pay for support (I just restarted a business so I have too little income).
With my thanks

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atappli - Version: 5.39 - Release: 04

# Global Exception #

# Processing in progress:
XP

# Caller:

# Stack:
Initialization of XP (), line 3316

# Detail:
WL Call:
Processing 'Global procedure flash_Init' (Flash.flash_Init), line 42, thread 0

What happened?
You are accessing the member Automation TotalFrames.
When attempting to invoke the method <TotalFrames> or read the property <TotalFrames>, the Automation/ActiveX object returned the following error:
'Error 8000000A: '
When attempting to read the property <TotalFrames>, the Automation/ActiveX object returned the following error:
'Error 8000000A: '
When attempting to invoke the method <TotalFrames>, the Automation/ActiveX object returned the following error:
'Error 80020003, The requested member does not exist'

Error code: 2208
Level: fatal error (EL_FATAL)

Error dump from module 'WD150VM.DLL' (15.00Pj).
Detailed information identifier (.err): 130004
Additional information:
EIT_PILEWL:
Global procedure flash_Init (Flash.flash_Init), line 42
Main initialization (main), line 75
EIT_DATEHEURE: 07/01/2016 09:56:00
##### 07/01/2016 09:57:44 #####
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