Blue screen
Fermé
aurelien62187
Messages postés
6
Date d'inscription
mercredi 16 décembre 2015
Statut
Membre
Dernière intervention
16 décembre 2015
-
16 déc. 2015 à 12:52
aurelien62187 Messages postés 6 Date d'inscription mercredi 16 décembre 2015 Statut Membre Dernière intervention 16 décembre 2015 - 16 déc. 2015 à 14:45
aurelien62187 Messages postés 6 Date d'inscription mercredi 16 décembre 2015 Statut Membre Dernière intervention 16 décembre 2015 - 16 déc. 2015 à 14:45
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7 réponses
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
16 déc. 2015 à 12:56
16 déc. 2015 à 12:56
Bonjour
Utilise whocrashed
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Utilise whocrashed
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
16 déc. 2015 à 13:10
16 déc. 2015 à 13:10
Mets à jour
rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation)
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
En gros ta carte ethernet et carte graphique
rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation)
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
En gros ta carte ethernet et carte graphique
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
16 déc. 2015 à 13:40
16 déc. 2015 à 13:40
Sur le site du constructeur
aurelien62187
Messages postés
6
Date d'inscription
mercredi 16 décembre 2015
Statut
Membre
Dernière intervention
16 décembre 2015
16 déc. 2015 à 13:04
16 déc. 2015 à 13:04
bonjour a toi lilidurhone
et merci pour cette reponse rapide
je viens de faire l'analyse voici le rapport
System Information (local)
--------------------------------------------------------------------------------
Computer name: PC-DE-AURÉLIEN
Windows version: Windows Vista Service Pack 2, 6.0, build: 6002
Windows dir: C:\Windows
Hardware: VD048AA-ABF p6138fr, HP-Pavilion, MSI, Boston
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4292100096 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Wed 16/12/2015 10:17:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121615-01.dmp
This was probably caused by the following module: rtlh64.sys (Rtlh64+0x6902)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFFA6003D6A3EA, 0xFFFFFA6006F79B90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\rtlh64.sys
product: Realtek 8101/8168/8169 PCI/PCIe Adapters
company: Realtek Corporation
description: Realtek 8101/8168/8169 NDIS6 64-bit Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation).
Google query: Realtek Corporation SYSTEM_SERVICE_EXCEPTION
On Wed 16/12/2015 10:17:36 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: afd.sys (afd+0x23EA)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFFA6003D6A3EA, 0xFFFFFA6006F79B90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\afd.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Ancillary Function Driver for WinSock
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Tue 15/12/2015 18:49:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121515-02.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1FCBC)
Bugcheck code: 0xC2 (0x7, 0x110B, 0x54C6680, 0xFFFFFA8005031340)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. BAD_POOL_CALLER
On Tue 15/12/2015 12:48:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121515-01.dmp
This was probably caused by the following module: rtlh64.sys (Rtlh64+0x8B78)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFFA6000C09318)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\rtlh64.sys
product: Realtek 8101/8168/8169 PCI/PCIe Adapters
company: Realtek Corporation
description: Realtek 8101/8168/8169 NDIS6 64-bit Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation).
Google query: Realtek Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Mon 14/12/2015 18:20:59 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121415-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x200AC)
Bugcheck code: 0xC2 (0x7, 0x110B, 0x4F77560, 0xFFFFFA8004671340)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. BAD_POOL_CALLER
On Sun 13/12/2015 18:18:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121315-01.dmp
This was probably caused by the following module: rtlh64.sys (Rtlh64+0x6902)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFFA6003D6B3EA, 0xFFFFFA6004F0DB90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\rtlh64.sys
product: Realtek 8101/8168/8169 PCI/PCIe Adapters
company: Realtek Corporation
description: Realtek 8101/8168/8169 NDIS6 64-bit Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation).
Google query: Realtek Corporation SYSTEM_SERVICE_EXCEPTION
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation)
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
et merci pour cette reponse rapide
je viens de faire l'analyse voici le rapport
System Information (local)
--------------------------------------------------------------------------------
Computer name: PC-DE-AURÉLIEN
Windows version: Windows Vista Service Pack 2, 6.0, build: 6002
Windows dir: C:\Windows
Hardware: VD048AA-ABF p6138fr, HP-Pavilion, MSI, Boston
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4292100096 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Wed 16/12/2015 10:17:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121615-01.dmp
This was probably caused by the following module: rtlh64.sys (Rtlh64+0x6902)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFFA6003D6A3EA, 0xFFFFFA6006F79B90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\rtlh64.sys
product: Realtek 8101/8168/8169 PCI/PCIe Adapters
company: Realtek Corporation
description: Realtek 8101/8168/8169 NDIS6 64-bit Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation).
Google query: Realtek Corporation SYSTEM_SERVICE_EXCEPTION
On Wed 16/12/2015 10:17:36 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: afd.sys (afd+0x23EA)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFFA6003D6A3EA, 0xFFFFFA6006F79B90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\afd.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Ancillary Function Driver for WinSock
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Tue 15/12/2015 18:49:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121515-02.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1FCBC)
Bugcheck code: 0xC2 (0x7, 0x110B, 0x54C6680, 0xFFFFFA8005031340)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. BAD_POOL_CALLER
On Tue 15/12/2015 12:48:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121515-01.dmp
This was probably caused by the following module: rtlh64.sys (Rtlh64+0x8B78)
Bugcheck code: 0xD1 (0x0, 0x2, 0x1, 0xFFFFFA6000C09318)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\rtlh64.sys
product: Realtek 8101/8168/8169 PCI/PCIe Adapters
company: Realtek Corporation
description: Realtek 8101/8168/8169 NDIS6 64-bit Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation).
Google query: Realtek Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Mon 14/12/2015 18:20:59 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121415-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x200AC)
Bugcheck code: 0xC2 (0x7, 0x110B, 0x4F77560, 0xFFFFFA8004671340)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. BAD_POOL_CALLER
On Sun 13/12/2015 18:18:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini121315-01.dmp
This was probably caused by the following module: rtlh64.sys (Rtlh64+0x6902)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFFA6003D6B3EA, 0xFFFFFA6004F0DB90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\rtlh64.sys
product: Realtek 8101/8168/8169 PCI/PCIe Adapters
company: Realtek Corporation
description: Realtek 8101/8168/8169 NDIS6 64-bit Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation).
Google query: Realtek Corporation SYSTEM_SERVICE_EXCEPTION
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
rtlh64.sys (Realtek 8101/8168/8169 NDIS6 64-bit Driver, Realtek Corporation)
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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aurelien62187
Messages postés
6
Date d'inscription
mercredi 16 décembre 2015
Statut
Membre
Dernière intervention
16 décembre 2015
16 déc. 2015 à 13:28
16 déc. 2015 à 13:28
apres recherche des MAJ windows me dit que c'est 2 pilotes sont mise a jour
aurelien62187
Messages postés
6
Date d'inscription
mercredi 16 décembre 2015
Statut
Membre
Dernière intervention
16 décembre 2015
16 déc. 2015 à 13:50
16 déc. 2015 à 13:50
Sur AMD il me propose 2 pilotes
Catalyst Software Suite
Description:
Package Includes:
Display Driver ver. 8.97.100.11
OpenCL Driver 10.0.937.2
Catalyst Control Center 2013.0429.2312.39747
(English Language Only)
For the 64 bit version of Windows Vista, Windows 7 and Windows 8
et
HydraVision Package
Description:
Package Includes:
HydraVision for Windows Vista, Windows 7 and Windows8. Requires that AMD Catalyst Control Center (listed above) be installed. .
Est ca que je dois installé les 2 ?
Catalyst Software Suite
Description:
Package Includes:
Display Driver ver. 8.97.100.11
OpenCL Driver 10.0.937.2
Catalyst Control Center 2013.0429.2312.39747
(English Language Only)
For the 64 bit version of Windows Vista, Windows 7 and Windows 8
et
HydraVision Package
Description:
Package Includes:
HydraVision for Windows Vista, Windows 7 and Windows8. Requires that AMD Catalyst Control Center (listed above) be installed. .
Est ca que je dois installé les 2 ?
aurelien62187
Messages postés
6
Date d'inscription
mercredi 16 décembre 2015
Statut
Membre
Dernière intervention
16 décembre 2015
16 déc. 2015 à 14:39
16 déc. 2015 à 14:39
ca va j'ai trouvé ma reponse ^^
hydravison c'est juste pour branché 2 ecrans donc c'est bon pas besoin
hydravison c'est juste pour branché 2 ecrans donc c'est bon pas besoin
aurelien62187
Messages postés
6
Date d'inscription
mercredi 16 décembre 2015
Statut
Membre
Dernière intervention
16 décembre 2015
16 déc. 2015 à 14:45
16 déc. 2015 à 14:45
voila les deux pilote sont installés
en espérant que cela fonctionne
je te remercie pour l'aide fournis
bonne journée a toi
en espérant que cela fonctionne
je te remercie pour l'aide fournis
bonne journée a toi