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I can no longer read my texts.

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annouchelle -  
Cristin51 Posted messages 29 Registration date   Status Membre Last intervention   -
Hello,

I can no longer read my texts; I don't have any messages saying my memory is full... nothing, I just hear incoming messages but can't open them...
Could you please help me?
Thank you very much

Configuration: Windows 7 / Firefox 41.0

1 réponse

Réponse 1 / 1
moloch
 
Hello

go to settings then application manager or app then swipe your page to all or tab all. look for your messaging app, tap on it and clear cache and data and restart your phone...
87
annouchelle
 
Hello
thank you very much..
I did what you told me but I can't find the messaging app, there are plenty of others but not that one...
0
annouchelle
 
I think I need to reinstall the app, but I can't find the one with the envelope... could you please give me the name of the app?
Thank you
0
mikaelac > annouchelle
 
I think you are making a mistake, namely a misunderstanding, and this concerns smartphones running Android...
You should consider giving us the brand and model of your phone because what Moloch told you concerns phones running Android...

And if you read his message correctly word for word, it's unavoidable that you have it... so you go to SETTINGS THEN APPLICATIONS THEN EITHER YOU SCROLL YOUR PAGE TO ALL OR THE ALL TAB OR MORE (this depends on the phones running Android) there you will see all the applications, those you have downloaded and those that are provided by default... so...
0
annouchelle > mikaelac
 
thank you
you were right, something very simple
a colleague took care of it
it's great to be able to count on you
thanks again
0
Cristin51 Posted messages 29 Registration date   Status Membre Last intervention  
 
In 2021 it still works! On the first try.
Thank you!
0