Razer headset crackling
Ragnar30
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Hello, I have a Razer Kraken 7.1 Chroma headset since yesterday, and the problem is that I'm getting a crackling sound in both ear cups.
The crackling only occurs when sound is coming from the headset; when there's no sound, there's no crackling.
I've read on several forums that you should connect the USB with an adapter to a power outlet, but the Razer Kraken 7.1 Chroma only connects via USB.
I've already tried all the USB ports, but it doesn't change anything; the crackling remains the same.
I believe someone else has had the same problem as me, so if you could help me find a solution, I would greatly appreciate it.
The crackling only occurs when sound is coming from the headset; when there's no sound, there's no crackling.
I've read on several forums that you should connect the USB with an adapter to a power outlet, but the Razer Kraken 7.1 Chroma only connects via USB.
I've already tried all the USB ports, but it doesn't change anything; the crackling remains the same.
I believe someone else has had the same problem as me, so if you could help me find a solution, I would greatly appreciate it.
2 answers
Good evening,
Having had the same issue, I searched in the Razer Synapse software, available on their site.
It turns out that, like most backlit headsets, the lighting effects emit a slight buzzing, light but really annoying. So, you just need to set the "logo" function to "disabled" in the lighting menu.
Of course, you won’t have the lighting effect of the headset anymore, but you won’t have the buzzing either.
Have a good evening.
Having had the same issue, I searched in the Razer Synapse software, available on their site.
It turns out that, like most backlit headsets, the lighting effects emit a slight buzzing, light but really annoying. So, you just need to set the "logo" function to "disabled" in the lighting menu.
Of course, you won’t have the lighting effect of the headset anymore, but you won’t have the buzzing either.
Have a good evening.
Stalk
I allow myself to bump this because I have the same problem, and even by disabling the lighting, it still doesn’t work.