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Philips TV SLC4.31E

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eric84 -  
Support Philips Posted messages 2396 Status Membre -
Hello,
I'm researching channels and everything is going well.
I turn off the TV and I notice that some channels have disappeared from the lineup.
Is there a memory chip in this model of TV?
Thank you

Configuration: Windows XP / Firefox 32.0

1 réponse

Réponse 1 / 1
Support Philips Posted messages 2396 Status Membre 554
 
Dear Eric,

In order for us to assist you best in getting your TV to work, could you please provide us with the exact model number?

The number provided does not correspond to any of our models.

Looking forward to hearing from you,

Sincerely,

AB
Philips France Advisor
@PhilipsCare_FR
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1966eric Posted messages 1 Registration date   Status Membre Last intervention  
 
The model reference is 32PF5531D/12.
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Support Philips Posted messages 2396 Status Membre 554 > 1966eric Posted messages 1 Registration date   Status Membre Last intervention  
 
Dear Eric,

Have you tried reinstalling the channels?

I look forward to hearing from you,

Best regards,

AB
Philips Customer Service FR
0
1966eric > Support Philips Posted messages 2396 Status Membre
 
I updated the software version, then I searched for new channels. The programming is now saved in memory. The channels start from number 20.
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eric84
 
Thank you, the problem is resolved after resetting the software version and updating the software, and I did a new search for the Canadians who settled from number 20.
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Support Philips Posted messages 2396 Status Membre 554 > eric84
 
Dear Eric,

We are delighted to hear that your issue has been resolved.

Feel free to contact us with any questions.

Best regards,

AB
Philips Customer Service FR
0