Reset Issue

Solved
vincent-fdm77 Posted messages 7 Registration date   Status Member Last intervention   -  
mimikhrelia Posted messages 158 Registration date   Status Member Last intervention   -

Hello, I have an Asus Transformer Book T200T running Windows 10. I would like to reset it, but it’s asking for this key, and I don’t know where to find it. What should I do?

2 answers

  1. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013
     
    Hello,

    Normal… you must have BitLocker somewhere.

    So, you'll need a BitLocker recovery key to reset the PC.

    You should go to the relevant link and find the information regarding your BitLocker key.

    I quote:
    If your computer is not connected to a domain

    Your BitLocker recovery key may have been saved in several locations. Here are some locations to check:

    Your online Microsoft account. This option is only available on computers that do not belong to a domain. To get your recovery key, go to BitLocker recovery keys.

    A saved copy of the recovery key. You may have saved a copy of the BitLocker recovery key in a file, on a USB flash drive, or printed a paper copy.

    If you saved the key in a file or printed it, locate the copy, follow the instructions on your locked computer, and then enter your key at the prompt.

    If you saved the key on a USB flash drive, insert the flash drive and follow the instructions on your computer. (If you saved the recovery key as a file on the flash drive, you must open the file and manually enter the recovery key.)


    --
    ~ To listen is to possess, apart from your own, the minds of others... said Leonardo da Vinci.
    0
    1. vincent-fdm77 Posted messages 7 Registration date   Status Member Last intervention  
       
      Bizarre, je n'ai jamais fait ça...
      0
    2. vincent-fdm77 Posted messages 7 Registration date   Status Member Last intervention  
       
      BitLocker drive encryption is only available in the Windows 8 Pro and Windows 8 Enterprise editions. However, I have a regular Windows.
      0
    3. mimikhrelia Posted messages 158 Registration date   Status Member Last intervention   8
       
      When you bought the PC, wasn't there a USB stick included?
      0
    4. vincent-fdm77 Posted messages 7 Registration date   Status Member Last intervention  
       
      No.
      0
    5. vincent-fdm77 Posted messages 7 Registration date   Status Member Last intervention  
       
      So it's good, I finally did it! Actually, the link in the photo is useless.. I found the right link, and from there I finally found the key
      https://onedrive.live.com/recoverykey
      0