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Part of the PC that disconnects

_AK_ Posted messages 5 Status Member -  
Kira- Posted messages 3 Status Member -
Hello or Good evening,

I am reaching out to you because I have a small problem since last night. When I close my laptop or open it, there is an object inside the laptop that pushes the top part of the laptop (between the bottom and the top of the keyboard) like this:

http://www.noelshack.com/2015-28-1436359863-photo0326.jpg
http://www.noelshack.com/2015-28-1436359864-photo0325.jpg
http://www.noelshack.com/2015-28-1436359858-photo0323.jpg
http://www.noelshack.com/2015-28-1436359861-photo0327.jpg

My laptop:

Asus portable PC
Windows 8.1 OS
4GB RAM
500GB HDD
CPU: Intel core i-3 3217u 1.8GHz
ODD 3.0

https://www.asus.com/fr/Notebooks_Ultrabooks/X550CA/

Thank you in advance for your replies.

3 answers

  1.
    titou337 Posted messages 228 Registration date   Status Contributor Last intervention   1 919
     
    Hello,

    Has the PC fallen? Because in fact it is completely dislodged and separated from its chassis! It seems that this is putting stress on the rest of the components. I believe it should be taken to a repair shop to prevent the situation from worsening (unless it has just come unclipped).

    Best regards,

    titou

    --
    Hardware Specialist (components and computer equipment).
    3
    1. _AK_ Posted messages 5 Status Member
       
      No, never. I think there’s something broken inside because underneath the PC there are 4 screws, one just below the problem area, and as soon as I screw it in, it doesn’t tighten; it keeps turning...
      -1
      1. titou337 Posted messages 228 Registration date   Status Contributor Last intervention   1 919 > _AK_ Posted messages 5 Status Member
         
        So take it to a repair shop.
        0
      2. _AK_ Posted messages 5 Status Member > titou337 Posted messages 228 Registration date   Status Contributor Last intervention  
         
        Thank you for your response, I will go as soon as possible.
        0
  2. Kira- Posted messages 3 Status Member 1
     
    I have the same problem
    What should I do, please?
    1
  3. buge Posted messages 1714 Status Member 405
     
    Hello, with a clear photo it would be better.
    That way, I would say a misaligned frame shot. If that's the case, you need to try to put it back in place.
    0
    1. _AK_ Posted messages 5 Status Member
       
      Yes, of course, I’ll send it to you in 15 minutes.
      0