Number not accessible with your mobile

micka71 Posted messages 3 Status Member -  
Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   -
Hello,
hello, since this afternoon I can't make any calls anymore.
My mobile is a prepaid phone; it was working in the morning, and in the middle of the afternoon I couldn't make a call anymore. It says the number is not accessible with your mobile. I tried a friend's SIM card that is with Bouygues, and it works fine. I don't understand.

Configuration: Windows 7 / Chrome 43.0.2357.124

1 answer

  1. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013
     
    Hi,

    If another SIM card works, the problem probably lies with your SIM card or your line.

    Unfortunately, there’s not much we can do for you in this case.

    I can only encourage you to contact Bouygues customer service; you will find the information here: https://www.assistance.bouyguestelecom.fr/contact-service-clients

    Best regards,

    --
    ~ Please remember that without details about your problem, our help cannot be effective, as we are not clairvoyants, even if some might think so ;-)
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    1. micka71 Posted messages 3 Status Member
       
      Thank you for the information, Judge_DT.
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      1. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013 > micka71 Posted messages 3 Status Member
         
        Gladly!

        As soon as your issue is resolved, don't forget to mark it as such :-)
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