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Number not accessible with your mobile

micka71 Posted messages 3 Status Membre -  
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   -
Hello,
hello, since this afternoon I can't make any calls anymore.
My mobile is a prepaid phone; it was working in the morning, and in the middle of the afternoon I couldn't make a call anymore. It says the number is not accessible with your mobile. I tried a friend's SIM card that is with Bouygues, and it works fine. I don't understand.

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1 réponse

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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 033
 
Hi,

If another SIM card works, the problem probably lies with your SIM card or your line.

Unfortunately, there’s not much we can do for you in this case.

I can only encourage you to contact Bouygues customer service; you will find the information here: https://www.assistance.bouyguestelecom.fr/contact-service-clients

Best regards,

--
~ Please remember that without details about your problem, our help cannot be effective, as we are not clairvoyants, even if some might think so ;-)
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micka71 Posted messages 3 Status Membre
 
Thank you for the information, Judge_DT.
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 033 > micka71 Posted messages 3 Status Membre
 
Gladly!

As soon as your issue is resolved, don't forget to mark it as such :-)
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